Outpatient Treatment Coach

TMS Tech (Outpatient Treatment Coach) PM Shift

At Serenity Healthcare, we specialize in offering alternative treatments & services like TMS, Ketamine, ADHD testing, Med management, and more. These treatments are offered in a non-traditional healthcare setting, reminiscent of a spa. We are looking for (TMS techs) that have a customer-centric mindset and focused on helping patients achieve mental wellness.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

How Serenity Differs

• No healthcare experience required
• Paid training/certification in TMS therapy
• 90% of your insurance premium paid by Serenity
• 10 PTO days/10 Major Holidays off

Responsibilities

• Prepare and administer TMS treatments
• Monitor and support patients during treatment focusing on goal setting, journaling exercises, addressing concerns, etc.
• Collaborate with clinical team to optimize patient outcomes
• Ensure a clean and organized treatment environment

Ideal Candidate

• High School Diploma
• High level of emotional intelligence, understanding and responding to patients' needs with empathy and compassion
• 1-2 years of full-time work experience in a customer-centric environment
• Ability to explain procedures to patients and provide reassurance and support throughout treatments
• Genuine drive in making a difference

About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.