Club Sol Supervisor
CASINO DEL SOL
Job Description Position: Club Sol Supervisor
Department: Marketing Job Summary: Assists with oversight of Club Sol shift operations while providing excellent guest service with a focus on Player's Club members. Assists with Player's Club functions, including operations and development, guest database management, merchandise redemption, and promotions.
Duties and Responsibilities (specific areas of responsibility include but are not limited to):
Department: Marketing Job Summary: Assists with oversight of Club Sol shift operations while providing excellent guest service with a focus on Player's Club members. Assists with Player's Club functions, including operations and development, guest database management, merchandise redemption, and promotions.
Duties and Responsibilities (specific areas of responsibility include but are not limited to):
- Supervises and trains direct reports and works collaboratively with them to design professional development plans that support their continuous learning.
- Motivates, organizes, and encourages teamwork to ensure productivity targets are met.
- Monitors the job performance of team members and provides feedback to aid in developing and enhancing skills.
- Maintains appropriate staffing levels, including preparation of shift schedules; assigns job duties; assists with interviewing and recommending new hires; assists with training; and recommends and delivers corrective action as appropriate.
- Prepares and/or assists with preparation and delivery of team member evaluations.
- Keeps supervisor and management team apprised of work status and job related issues.
- Consults with immediate supervisor to review achievements and discuss needed changes in goals or objectives as well as to ensure that Club Sol performance measures are in support of the department and Sol Casinos. Reports problems to his/her supervisor.
- Verifies department logs and summary logs.
- Oversees Club Sol inventory is adequately maintained with supplies, including adequate vouchers for redemption offers; performs regular inventory audits to track the quality and quantity of inventory; and provides input to supervisor for budgetary planning purposes.
- Makes sure Point-of-Purchase (POP) displays are changed out at start and end of promotions/events.
- Assists Club Sol staff and guests with inquiries and problems; responds to guest needs and requests that other Club Sol staff are unable to handle.
- Walks casino floor and promotes Player's Club memberships to guests not playing with a card, signs up new players or issues duplicate player cards, and responds to guest questions or requests.
- Acknowledges, greets, and converses with guests on the gaming floor.
- Promotes the Gaming Enterprise by interacting with guests in an enthusiastic, helpful, and friendly manner.
- Creates and issues rewards cards and promotes the Player's Club program and related promotions.
- Performs data entry on new or changed membership information.
- Issues point vouchers and complimentary as designated by guest account information.
- Meets department goals and quotas.
- Ensures accuracy of data entry records and maintains confidentiality of guest information.
- Ensures the confidentiality of information and protection of guest rewards. Exercises appropriate discretion in producing and providing information from the database.
- Produces and delivers club material.
- Executes Sol Casinos' promotions.
- Assists in creating and developing Sol Casinos' promotions.
- Maintains a constant awareness of Sol Casinos' services, promotions, and events.
- Helps facilitate special events and slot promotions.
- Fosters team work by working collaboratively with coworkers and ensuring that work is completed that brings credit to the team.
- Adheres to applicable regulatory, departmental, and Gaming Enterprise policies and procedures.
- Presents a well-groomed appearance at all times.
- Performs other job-related duties as assigned.
- Knowledge of Sol Casinos' services, promotions, and events.
- Knowledge of applicable regulatory, departmental, and Sol Casinos' policies and procedures.
- Strong organizational, planning, and time management skills.
- Computer proficiency with word processing and spreadsheet applications as well as a player tracking system.
- Strong communication skills.
- Skill in working courteously with the public as well as developing and maintaining good working relationships.
- Ability to generate business by signing up guests for the Player's Club program as well as increasing guest retention and rated play.
- Ability to respond calmly and diplomatically when handling guest demands.
- Ability to keep aware of the constant changes and enhancements of the Player's Club program and its benefits.
- Ability to follow directions and work effectively in a fast paced environment.
- Ability to perform basic mathematical computations pertaining to the position.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to work in a smoking environment.
- Ability to stand and walk for long periods.
- Ability to lift and carry up to 25 pounds, with or without a reasonable accommodation.
- Ability to operate office equipment such as a ten key, embosser, printer, and bar encoder.
- High school or General Equivalency Diploma AND 2 years' experience in a casino or hospitality environment, including six months with a player tracking system AND computer proficiency with word processing and spreadsheet applications.
- Demonstrated track record of reliability, responsiveness, and creativity.
- Demonstrated track record of providing excellent guest service.
- Must present a well-groomed appearance.
- Must be able to work any shift, weekends, holidays, and special events, as needed.
- Must be able to work in a smoking environment.
- Must have employment eligibility in the U.S.
- Must be able to obtain, maintain, and retain a valid gaming license.
- Associate's degree.
- Bilingual (English/Spanish).
- Two years supervisory experience.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Club Sol Supervisor in Tucson, AZ vacancy
$15 per hour
Membership Coordinator Part-Time $15 Hourly (Monday thru Saturdays from 9 am - 1 pm) Employment Type We are looking for a pleasant Membership Coordinator to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the "face...SuggestedHourly payPart timeWeekend work- Broughton Group at La Paloma Country Club is looking for an experienced Athletic Club Manager to lead fitness, aquatics, and kids club programs. This dynamic role is essential for delivering exceptional member experiences in a collaborative environment. The ideal candidate...Suggested
- Join a Team Where Hospitality, Wellness, and Community Come Together! At La Paloma Country Club, we believe in creating more than just exceptional experiences; we create a place where members feel at home, and teams feel inspired. As part of the globally recognized Troon...SuggestedFlexible hours
- A leading hospitality company is seeking a dynamic leader for its Athletic Club in Tucson, AZ. This role involves inspiring teams, developing wellness programs, and enhancing member engagement. Candidates should possess a Personal Trainer certification and at least 3 years...SuggestedFlexible hours
- A leading country club in Tucson, Arizona is seeking an experienced Athletic Club Manager to lead fitness, wellness, and aquatics programs. The ideal candidate will have a minimum of 3 years in leadership roles, a passion for member engagement, and certifications in personal...Suggested
- PURPOSE: Ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Manages and schedules duties of Front End Clerks, Courtesy Clerks, Service Operations Ass
Albertsons
Tucson, AZ18 hours ago - divh2Customer Service Specialist/h2pAt IPS, our strength lies in visionary leadership grounded in core values: safety, accountability, integrity, teamwork, entrepreneurial spirit, and an unwavering focus on our customers. Were seeking a proactive individual who is driven...For contractorsWork at office
Integrated Power Services
Tucson, AZ1 day ago - Customer Service Manager | Arizona | Remote About the job Customer Service Manager | Arizona | Remote Fully Remote Customer Service Manager (Self-Serve SaaS) Are you passionate about leading high-performing teams and delivering exceptional customer experiences? Join us...Remote work
OperationsArmy
Tucson, AZ18 hours ago - Meet Vestis®: For the People Who Make It All Work At Vestis®, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, and focused on what matters most. More than a provider...Contract workRemote work1 day per week
VESTIS
Tucson, AZ1 day ago - Are you a people-person, love helping people and enjoy engaging in conversation? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness? If you have the drive, desire, and initiative to work with a family-owned business...Work at office
Align It! Chiropractic and Nutrition
Tucson, AZ3 days ago $16.5 per hour
Customer Service - Self Storage Manager Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour. Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules between the hours of 9:30am and...Hourly payFull timeWeekend work- ...a work group or project team consisting of one or more support staff and/or tech/professional staff with some coaching from own supervisor, or may provide advice and guidance in area of specialty. Seeks out new avenues for building internal and external relationships;...Contract workWork at officeLocal areaRemote work
Celestica
Tucson, AZ4 days ago - Posting Start Date: 5/15/26 Requisition ID: 13244 Tucson, AZ, USA, When applicable, Bombardier promotes flexible and hybrid work policies. Why join us? At Bombardier, we design, build and maintain the world's peak-performing aircraft for...Local areaWorldwideFlexible hoursShift work
Bombardier
Tucson, AZ18 hours ago $19 - $20 per hour
Our Company All Ways Caring HomeCare Overview Who We’re Looking For: We are seeking a dynamic and driven Customer Service Manager (CSM) who is passionate about delivering exceptional client experiences and leading high-performing teams. In this role, you will oversee ...Daily paid- Scripps Media, Inc. seeks a media account executive in Tucson, AZ, passionate about developing connections and driving local businesses through creative advertising solutions. You'll sell broadcast and digital advertising solutions, fostering relationships with local businesses...Local area
Scripps Media Inc
Tucson, AZ1 day ago - Medix Infusion is looking for an experienced Account Executive to support growth in Tucson, AZ. In this role, you'll identify opportunities in local practices and coordinate care, while also managing client relationships and achieving monthly sales quotas. Ideal candidates...Work at officeLocal area
Medix Infusion
Tucson, AZ2 days ago $75k - $110k
...Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Discounts on fitness clubs, travel and more! All field sales professionals that are required to gain entry into healthcare facilities to perform the basic...Flexible hoursSmith & Nephew
Tucson, AZ4 days ago- We are looking for talented individuals who are passionate about making an impact in the company and the community. Apply now and become part of the dynamic energy industry! If you're someone who enjoys staying organized, solving problems, and working closely with...For contractorsWork at office
Tucson Electric Power
Tucson, AZ3 days ago $16.45 - $16.95 per hour
...Able to respond appropriately to changes in direction or unexpected situations ~ Team player, working effectively with peers and supervisors ~ Able to train others ~1 year retail and 6 months of leadership experience Benefits include: Associate discount;...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftThe TJX Companies , Inc.
Tucson, AZ13 hours ago- Deliver solutions that transform how construction gets done. Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your...Work experience placementLocal areaFlexible hoursShift work
Hilti Corporation
Tucson, AZ5 days ago $130k - $160k
Registered Nurse (RN) | Nurse Manager Location: Tucson, AZ Agency: Ambition 24Hours Pay: Competitive weekly pay (inquire for details) Shift Information: Rotating - 5 days x 8 hours Contract Duration: 7 Weeks Start Date: ASAP About the Position...Weekly payFull timeContract workTemporary workImmediate startFlexible hoursShift workNight shiftTravelNurseSource
Tucson, AZ3 days ago- Multimedia Account Executive KMSB-TV Tucson About TEGNA TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million...Full timeTemporary workPart timeWork at officeLocal areaImmediate startRemote workFlexible hoursShift work
TEGNA
Tucson, AZ4 days ago $45k
Position Overview Job Title: Account Manager Location: Tucson, AZ Job Type: Full-Time Salary Range: $45k yearly with uncapped commission + company vehicle + benefits About Sonsray Sonsray moves mountains for the construction, transportation, and agriculture industries....Full timeFor contractorsSonsray Inc
Tucson, AZ2 days ago$165k - $230k
Req ID: 136162 Remote Position: Yes Region: Americas Country: USA Summary The General Manager, Customer Business Unit manages site-wide strategy and change implementation across multiple teams, overseeing customer-dedicated groups in operations, program ...Contract workTemporary workLocal areaRemote workWorldwideShift workNight shiftCelestica
Tucson, AZ5 days ago- Senior Account Executive At Acera Surgical we are transforming the landscape of healing. Our products treat a wide variety of medical conditions, allowing patients to live life better, faster. We are driven by innovation, seeking better ways to solve today's most...Contract workLocal area
Acera Surgical Inc
Tucson, AZ4 days ago - Connecteam is on a mission to change the work experience for 80% of the world’s global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they...Work experience placementWork at office3 days per week
Connecteam
Tucson, AZ4 days ago - We are looking for a Residential Account Manager to develop and manage a portfolio of customers. This role involves achieving sales goals, delivering exceptional customer service, and collaborating with cross-functional teams to drive growth and sati
Lowe's
Tucson, AZ18 hours ago $177.69k
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of your own: developing your market, your client relationships...Local areaWork from homeHome officeFlexible hoursN2 - All Jobs
Tucson, AZ2 days ago- Who is Swire Coca-Cola? We are a family‑owned bottling company with a story spanning over two centuries. We are one of the largest bottlers of Coca‑Cola in North America and distribute more than 50 beverage brands and flavors creating joy for our customers every day. Our...Visa sponsorshipWork visaWeekend work
Swirecc
Tucson, AZ13 hours ago - Description The Best Teams are Created and Maintained Here. At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're...Full timeContract workWork at officeLocal areaRemote work
brightview.com
Tucson, AZ6 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Club Sol Supervisor. Be the first to apply!
