Apartment Service Manager

Apartment Service Manager | Windsor Mission Valley – San Diego, CA This site is a mid‑rise style apartment community with 305 units on property. Schedule: Monday – Friday schedule and available to work weekends when needed. Available to be on call. Compensation Hourly: $31.45‑$39.32 per hour, based on experience and tenure. Annual base: $65,416–$81,785. Bonus: 10% of annual base. Total annual potential: $71,957–$89,963. Key Responsibilities General Maintenance : Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains. Work Orders : Complete work orders efficiently and ensure they are closed out within 24 hours. Assign work orders as necessary to team members. The system currently utilized is HappyCo. Unit Turnover : Prepare vacant units for new residents, including painting, cleaning, and necessary repairs. Work with vendors/contractors to manage the make‑ready process. Emergency On‑Call Repairs : Respond to emergency maintenance requests and after‑hours calls in an on‑call rotation. Weekend work is a requirement. Preventive Maintenance : Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues. Safety and Compliance : Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment). Inventory Management : Manage and track inventory of maintenance supplies and equipment. Order supplies, create purchase orders and process invoices. Record Keeping : Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet. Customer Service : Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture. Interact professionally with contractors, vendors, and suppliers. Team Collaboration : Work closely with the property management team to identify and resolve maintenance issues. Supervisory Responsibilities Strong leadership, create a positive team environment, and maintain a strong sense of morale while being a positive role model. Familiarity with budget monitoring and contract management. Experience ordering supplies, creating purchase orders, and processing invoices. Experience managing employees, scheduling and overseeing vendors, contractors and suppliers. Experience with managing capital improvements and renovations. Benefits Enjoy a 40% housing discount (pending standard credit and background approval for all occupants), with the opportunity to increase to 50% after just two years of employment. 10% annual bonus potential. Paid time off and holidays: 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi‑weekly, 6 weeks of paid parental leave after completing 1‑year of employment, 10 paid holidays annually, and up to 3 floating days. Bi‑annual regional sales, service, and performance awards. Cellphone stipend of $50/month, $200 annual shoe/accessory allowance, and tuition assistance. Your Skills & Experience Education : High school diploma or GED. Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred. Experience : Minimum of 5 years of experience in apartment maintenance or a related field. Minimum of 2 years in a supervisory/leadership role. Familiarity with budget monitoring and contract management. Experience ordering supplies, creating purchase orders, and processing invoices. Experience managing, scheduling and overseeing vendors, contractors and suppliers. Proficient in using hand and power tools. Strong experience in HVAC, plumbing, electrical, and general maintenance repairs. Excellent problem‑solving skills and attention to detail. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Experience and ability using smart devices and property management software. EPA Type II preferred or ability to become certified within 90 days of start date. CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date. Physical Requirements Ability to lift and carry up to 50 pounds. Ability to stand, walk, bend, and climb stairs/ladders for extended periods. Comfortable working in various weather conditions and environments. Equal Employment Opportunity Windsor Property Management Company is an Equal Opportunity Employer. The company participates in the federal government’s E‑Verify program, which confirms employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. #J-18808-Ljbffr Windsor Communities