Delivery AI Product Analyst, United States - X Delivery - Chicago

Delivery AI Product Analyst, United States - X Delivery - Chicago, United States of America

Who We Are

BCG X is the techbuild & design unit of BCG. We bring together advanced techknowledge and ambitious entrepreneurship to help CEOs and senior world leaders launchtheir next big bets and multiply our collective impact. Withnearly 3,000technologists, scientists, programmers, engineers, and human-centered designerslocatedacross 80+ cities, BCG X builds and designs platforms and software to address the worlds most importantchallenges and opportunities.

Through a critical mass of multidisciplinaryexpertise, access to the worlds leading technologists, and the power of practical collaboration, BCG X enables end-to-end partnerships to rapidly invent and buildnew solutionsthat are ready to run from day one. Together,werecreating the bold and disruptive products, services, and businesses of tomorrow.

We Are BCG X

Were a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the worlds most complex problems. Leveraging BCGs global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.

What You'll Do

We are seeking exceptional candidates with experience and passion to fill Delivery AI Product Analyst in BCGs new business unit, BCG X. This global business unit brings together cutting-edge AI, visionary business ventures, and unique software and products in the most strategic industry applications to deliver superior value and sustained impact. All of BCGs core product capabilities are housed within the business unit including product management, design, development, support, and data analytics experts who work in deep collaboration with BCG practice areas, consulting teams, and clients. This team, of highly motivated and insightful colleagues, will provide an opportunity to work in an entrepreneurial environment supported by a global management consulting firm, which is the worlds leading advisor on business strategy.

A BCG Delivery AI Product Analyst is someone who will work with product manager and senior leadership in various business groups to help drive capabilities and support increased commercialization of BCG proprietary data and software assets. This person will work together with technical and commercial teams from the initial business case to roadmap delivery, launch, and ongoing support operations. We want someone with an entrepreneurial drive and demonstrated experience leading enterprise or large-scale product efforts across product strategy, marketing, finance, engineering, support, and executive stakeholders.

Additionally, you will work in a growing global team, providing industry & topic expertise and insights whilst working together with case and proposal teams to provide knowledge assets, methodologies, software solutions, analysis and expert advisory. Youll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues This is an exciting opportunity to jump into a unique position at a world class firm.

What You'll Bring

Product Management

• Co-own the product roadmap with the Product Manager and keep it tied to business goals and user needs
• Conduct user research and usability tests, and use the results alongside market analysis and client feedback to improve the product
• Gather and prioritize requirements in stakeholder workshops, then write them up as user stories with acceptance criteria
• Build user personas and use AI design tools to prototype and iterate with the UI/UX team
• Run Scrum ceremonies with the engineering team and clear blockers to keep features shipping on time
• Join technical discussions and translate between engineering and business stakeholders so product decisions stay feasible
• Keep feature lists, user guides and release notes current, and update stakeholders on progress and milestone

Product Delivery

• As a thought partner to case teams and clients, define the business problem early and shape a solution around it
• Apply BCG Transformation and Post-Merger-Integration (PMI) methodology on cases and configure the product for each clients program
• Manage MVP-based implementation plans as the clients day-to-day point of contact, and set realistic expectations about what the product covers today
• Lead demos and training sessions that get case teams and client users working in the product
• Triage client issues and work them through to resolution with Engineering and Support
• Convert case learnings into proprietary assets and input for the roadmap

AI-Native Ways of Working

• Set up and maintain the teams AI harness, including a product knowledge base that captures context, personas, business rules and past decisions, plus connectors to Azure DevOps, Confluence and SharePoint
• Create a library of reusable skills, such as a story writer, BRD generator and release notes generator, and update/maintain them as the product changes
• Convert routine product owner work (backlog refinement, story writing and edge-case testing, sprint review prep, stakeholder updates) into repeatable AI workflows with defined inputs and a standard output format
• Help design agentic workflows that chain AI tools and models to automate repetitive, multi-step tasks
• Coach clients and case teams on building AI dashboards and structuring outputs data through prompts
• Test new AI tools, models and agentic techniques against client use cases and recommend which ones to adopt
• Make sure every product decision and AI-generated output has a named human owner, and protect client data under BCGs AI usage and responsible AI guidelines

YOU BRING (SKILLS, EXPERIENCE & QUALIFICATIONS)

Technco-Functional Proficiency and Collaboration

• 2-3 years of consulting experience (preferred) or 3-4 years in industry, ideally in a business analysis or product role on a SaaS product
• Exposure to transformation, restructuring, change management or PMI, with an appetite to build depth in these topics
• Solid grasp of P&L and balance sheet KPIs plus proficiency in PowerPoint and financial modelling in Excel
• A good understanding of the software development lifecycle and Agile delivery (no coding required); Tableau or Alteryx skills are an advantage
• Hands-on experience with LLMs and AI tools such as ChatGPT, Claude or Copilot, including prompt engineering, skill building, and agentic workflow design
• Structured problem solving and analytical rigor, with the planning discipline and attention to detail to follow through on commitments
• Experience communicating with and influencing senior stakeholders across global teams, and the judgment to know when to escalate
• Entrepreneurial drive and a record of hitting stretch goals in fast-moving environments
• Comfortable working independently or in distributed teams, and quick to pick up new tools and methods

Who You'll Work With

• Client, Case, & BCG Vantage team members
• Product Engineering, Product Delivery, and Infrastructure Support team
• Helpdesk, Reporting & Data Analytics team
• Topic/Product/Case Leadership

Additional info

The first-year base compensation for this role is $99,000.

In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.That'szero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage:

• Zero dollar($0) health insurance premiums for BCG employees, spouses, andchildren

• Low $10 (USD) copays for trips to the doctor, urgent carevisitsand prescriptions for generic drugs

• Dental coverage, including up to $5,000 in orthodontia benefits

• Vision insurance with coverage for both glasses and contact lenses annually

• Reimbursement for gym memberships and other fitness activities

• Fully vestedProfit SharingRetirement Fund contributions made annually, whether you contribute or not, plus theoptionfor employees to make personal contributions to a 401(k) plan

• Paid Parental Leave and other family benefits suchas elective egg freezing, surrogacy, and adoption reimbursement

• Generous paid time off including 12 holidays per year, an annual office closure betweenChristmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)

• Paid sick time on an as needed basis

• Employees, spouses, andchildren are covered at no cost. Employeesshare inthe cost of domestic partner coverage.

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