Home Care Scheduling Coordinator

Job Description

Job Description

Home Care Scheduling Coordinator

Access To Home Care Services, Inc.
Auburn, NY

Pay: $20.00 to $23.00 per hour

Schedule: Monday through Thursday, 7:30 AM to 5:00 PM

Join an Award Winning Home Care Agency

Access To Home Care Services is a family owned and operated home care agency dedicated to helping individuals remain safely and independently in their homes. Since 2011, we have grown from a small local agency into one of Central New York's leading home care providers.

Our commitment to both our clients and employees has earned us recognition as the region's Best Home Care Agency for nine consecutive years and Best Place to Work for four consecutive years .

We are seeking a highly organized, detail oriented Home Care Scheduling Coordinator to join our team. This position plays a critical role in ensuring our clients receive the care they need while supporting the caregivers who make our mission possible.

If you thrive in a fast paced environment, enjoy solving problems, and take pride in helping others, we would love to hear from you.

Why Work With Us?

• Four day work week with every Friday, Saturday, and Sunday off

• Competitive pay of $20.00 to $23.00 per hour

• Named Best Place to Work in the Region for four consecutive years

• Join the region's Best Home Care Agency for nine consecutive years

• Family owned and locally operated organization

• Daily Pay available

• Paid Time Off and Sick Time

• 401(k)

• Voluntary benefits including accident, disability, and life insurance

• Birthday PTO

• Supportive team environment with opportunities for growth and advancement

Position Summary

The Scheduling Coordinator is responsible for coordinating caregiver schedules, ensuring client service needs are met, filling open shifts, and maintaining accurate staffing records. This role serves as a key communication link between clients, caregivers, families, and agency leadership.

Responsibilities

• Create and maintain client schedules to ensure all authorized services are provided

• Coordinate caregiver assignments based on client needs and care plans

• Fill open shifts and respond to staffing changes throughout the day

• Communicate with caregivers, clients, and families regarding scheduling needs

• Verify visits to support accurate payroll and billing

• Maintain accurate attendance, scheduling, and staffing records

• Ensure compliance with labor laws and agency policies

• Document service interruptions and staffing concerns

• Assist with agency investigations and special projects as needed

• Participate in an on call rotation consisting of one weekday per week and two weekends per month

Qualifications

• High School Diploma or equivalent required

• Previous scheduling, customer service, healthcare, or office experience preferred

• Strong organizational and time management skills

• Excellent communication and problem solving abilities

• Ability to multitask and prioritize in a fast paced environment

• Strong computer skills and attention to detail

• Dependable, professional, and able to work independently

About Access To Home Care Services

At Access To Home Care Services, we believe quality care begins with quality employees. Our mission is to provide person centered, participant driven services that allow individuals to remain safely and independently in their homes and communities.

When you join our team, you become part of an organization that values teamwork, integrity, compassion, and excellence. Every day, our staff make a meaningful difference in the lives of the individuals and families we serve.

Apply today and become part of a team that delivers Quality Care Beyond Compare.

Job Posted by ApplicantPro