Lending Assistant

A bit about us:

Building on a tradition of excellence we serve employees, volunteers, and the families of the Department of Interior. We provide financial wellness through our commitment to customer service and a dedication to provide world-class products and services from banking, lending, insurance, and investments.

Why join us?

Amazing benefits
Growth and opportunity

Job Details

Responsible for assisting in securing Credit Union assets and protecting the Credit Union from financial loss.

Responsibilities:

• Reviews, processes, records, and maintains title records for secured vehicle loans. Contacts state

Motor Vehicle Administration regarding any corrections that need to be made to properly reflect
collateral for loans. Processes lien release papers for secured loans when loans are paid off.

• Responds to all member inquiries affecting title work and insurance claims. Utilizes tact and

experience-based knowledge to resolve member problems while maintaining positive member
relations.

• Makes outbound calls, texts, and emails to gather appropriate documents to books loans quickly.

Collects, disburses, and record loan information in the Credit Union systems and official records.

• Reviews scanned loan documents for accuracy in indexing and that the loan file is complete.

Notifies loan personnel when documents are missing. Documentation is complete for
compliance. Scans and purges documents as needed.

• Adds force placed insurance on appropriate loans. Adjusts member payments, notifies member,

and documents actions in loan notes. Monitors reports and brings significant items to supervisor's
attention. Processes credit and share insurance claims, and acts as the liaison between the
members and insurance companies. Reviews monthly property tax records to ensure members are
in good standing.

• Handles Synapsys tickets and other administrative tasks, such as general filing and special
• Handles all incoming and outgoing mail/faxes and delivers FedEx at the end of the day.

Notifies managers when any supplies run low.

• Performs other job related duties and special projects as assigned. Is cross-trained to back up

during absences

Skills to have:
1+ year of experience in banking, financial services or mortgage exp.
Any education level
Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for
the purpose of first-level conflict resolution, building relationships, and soliciting
cooperation.
Work Environment Financial institution office environment requiring the use of standard office equipment
including computer, fax, copier, scanner, telephone, etc.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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