Operations Lead - The Grove at Shrewsbury

Overview The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. Operations Leader Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink Investigate and root cause inventory accuracy issues, partnering with the General Manager to escale process or system gaps Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra‑day sales floor replenishment, floor set updates, and supply management Champion strong visual standards for the sales floor Support a safe work environment and efficient operation through strong stockroom standards and processes Business Leader Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintenance and maximization Demonstrate strong business acumen by leveraging metrics to support business‑driving strategies Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests Leads by example and inspires staff in daily operations and guest experience Directly oversee the Operations Associates; responsible for recruitment and development of talent Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader People Leader Leads by example and inspires staff in daily operations and guest experience Directly oversee the Operations Associates; responsible for recruitment and development of talent Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader Business Partner Collaborate with Visual Lead to ensure cross‑functional training, and Sales & Service Lead to ensure the business is well‑executed Execute company‑level operations‑focused directives, projects and initiatives, in partnership with the Operations & Visual Manager (e.g. from the SCC) Qualifications 2+ Years prior work experience in a client‑centric, sales environment Values feedback, receptive to receiving feedback and eager to provide High energy, upbeat and enthusiastic with the ability to integrate fun and work Self‑motivated with a desire to achieve results and excel individually, and as a team Excellent interpersonal and written communication skills Aligns with and embodies ALO’s Guiding Principles Job Level: Associate Compensation and Schedule The Lead role is full‑time and requires 32 – 40 hours per week. All employees are expected to work variable shifts, including peak days and weekends, and to work during the company’s blackout period from the week of American Thanksgiving through the first week of January. Base pay ranges from $19.00 – $23.00 per hour in Shrewsbury, NJ. Leads are eligible to participate in the Monthly Store Incentive bonus program, which may increase total compensation. Benefits Generous employee discount for ALO and free membership to ALO Wellness Club with access to hundreds of streaming fitness and yoga classes Competitive medical, dental and vision plan options, including free virtual access to mental health providers and new parent support (Full‑Time Employees) 401(k) with company matching (Full‑Time Employees) Monthly Store Incentives Clothing Allowance Free yoga classes at any of our Sanctuaries (select cities) #J-18808-Ljbffr ALO