Vice President, Strategic Program Manager - Affluent Program Office

Shape how strategy becomes outcomes across a fast-growing business. In this role, you will connect leaders and teams, create clarity in ambiguity, and elevate execution through strong governance, risk management, and stakeholder alignment.As a Vice President, Strategic Program Manager in the Affluent Program Office, you will lead cross-functional strategic initiatives that advance Affluent priorities and deliver measurable business outcomes. You will partner with senior leaders to translate strategy into executable plans, establish operating rhythms, and ensure teams are aligned on decisions, dependencies, and accountability.Job responsibilitiesLead end-to-end delivery of strategic programs, translating priorities into clear plans, milestones, and outcomesDrive alignment across stakeholders by defining scope, roles, responsibilities, decision points, and dependenciesEstablish and run program governance, including operating cadence, forums, status reporting, and escalation pathwaysIdentify, track, and resolve risks, issues, and interdependencies; escalate with clear options and recommendationsBuild executive-ready communications that synthesize progress, trade-offs, and decisions into concise narrativesCoordinate across multiple workstreams to ensure consistent execution standards and timely deliveryPartner with leaders to define success metrics and monitor performance against business objectivesFacilitate planning cycles, prioritization discussions, and resource alignment to support delivery commitmentsImprove program management practices by streamlining processes and strengthening transparency and accountabilitySupport change management by coordinating communications and adoption plans for key initiativesRequired qualifications, capabilities, and skills5+ years of program or project management experience leading cross-functional initiatives in a matrixed environmentDemonstrated experience translating strategy into execution plans, governance, and measurable outcomesProven ability to influence stakeholders and drive accountability without direct authorityStrong written and verbal communication skills, including executive-level storytelling and concise synthesisExperience building and running operating cadences, including status reporting and senior stakeholder forumsExperience managing risks, issues, dependencies, and delivery trade-offs across multiple workstreamsStrong analytical and problem-solving skills, including the ability to develop clear options and recommendationsProficiency with common program management tools (e.g., Jira, Confluence, Microsoft PowerPoint, Microsoft Excel)Preferred qualifications, capabilities, and skillsExperience supporting strategy execution within consumer-facing, affluent/wealth-adjacent, or growth businessesExperience working with senior executives and preparing materials for leadership reviewsExperience driving process improvement across program delivery and governance practicesFamiliarity with agile and hybrid delivery methods in cross-functional environmentsExperience defining and tracking key performance indicators to measure program impactExperience coordinating change management for initiatives that affect multiple teamsBachelor’s degree or equivalent work experienceChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households. Full timePosting Date: 2026-08-26