Consumer and Community Banking - Location Strategy Market Program Manager

Description for Internal CandidatesJoin the Location strategy team and put you skills of project management to the test through impacting Consumer and Community Banking markets and help projects achieve their goals. This oversight includes directly managed projects, projects managed by others within the Location Strategy team, and initiatives managed by key constituents outside of the team. As a Location Strategy Project Manager - Senior Associate within the Location Strategy team, you will have the opportunity to utilize your project management skills to impact Consumer and Community Banking markets. You will be the subject matter expert for all activities in the market impacting Consumer and Community Banking, responsible for the oversight and integration of all Consumer and Community Banking market specific projects and initiatives in the Northeast and Mid-Atlantic. This role provides an exciting opportunity to develop a thorough understanding of team member sub lines of business promoters, strategic objectives, and subsequent location strategy needs, goals, challenges, and dependencies.Job responsibilitiesCoordinate and execute projects and initiatives impacting Consumer and Community Banking’s Location Strategy Manage and partner with Project Managers within the marketArrange and conduct site walkthroughs to ensure facilities maintain corporate standard and identify needs/opportunities on a case-by-case basisDevelop thorough understanding of individual sub lines of business drivers, strategic objectives and subsequent location strategy needs, goals, challenges, and dependenciesMaintain proactive engagement model with clients to stay apprised of strategy adjustments, providing consultation and influence on business decisionsUnderstand, convey, and monitor businesses adherence to Global Real Estate parametersPartner with local Consumer and Community Banking and Real Estate Leadership ensuring shared awareness and alignment on market strategy and facility needsIdentify potential obstacles and challenges before point of escalation and develop remediation strategy and oversee numerous ad-hoc requestsMonitor seat supply and demand in market and create awareness where risk and opportunities ariseCreate strong and long lasting relationships with key constituents to foster the successful execution of Consumer and Community Banking’s location strategy. This includes partners in Real Estate, Technology, Location Leaders, and Senior Business ExecutivesUse conflict management and resolution between the various Lines of Business in regards to the Location StrategyRequired qualifications, capabilities and skillsBachelor's degree in Business, Finance, or related discipline5+ years of relevant experience in financial analysis, operations analytics, or project managementStrong work ethic, proactive and results-oriented, fact-based approachDemonstrated ability to coordinate and execute multiple projects and initiatives simultaneously. Time management skills a must. Excellent, polished communication skills, both verbal and written.Strong problem-solving skills: can lead in areas of ambiguity and find solutions to unforeseen obstacles.Excellent interpersonal skills to develop and sustain working partnerships with various and numerous individuals at all levels of the organizationSelf-starter who is driven to excel in all aspects of their role; Strong personal management and organizational skills; ability to manage multiple (and changing) project deliverables at same timeStrong technical skills Advanced Microsoft Office skills (PitchPro, Excel)Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet. Full timePosting Date: 2026-08-25