Part-time Veterinary Receptionist (Care Coordinator) - Mt. Yonah Animal Hospital

Job Description

Job Description

PetVet Care Centers' Mt. Yonah Animal Hospital is currently seeking a Care Coordinator (Part-Time) to join their team.

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide , we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview:

Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.

Mt. Yonah Animal Hospital in Cleveland, Georgia, is a trusted, full-service veterinary practice providing comprehensive medical, surgical, and preventive care. Known for its welcoming environment and dedicated team, the clinic delivers personalized care tailored to each pet's needs.

Key Responsibilities

• Greet clients and patients warmly and professionally.
• Answer multi-line phones and respond to inquiries courteously.
• Schedule appointments efficiently and accurately.
• Check clients in and out while maintaining accurate records.
• Communicate hospital policies, treatment plans, and follow-up instructions clearly.
• Maintain accurate electronic medical records.
• Process payments and balance cash drawer daily.
• Handle prescription refill requests and client communications.
• Coordinate with doctors and technicians to ensure smooth appointment flow.
• Maintain a clean and organized reception and lobby area.

Qualifications

• Previous veterinary or medical front desk experience preferred.
• Strong customer service background required.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Basic computer proficiency (veterinary software experience a plus).
• Compassionate, dependable, and professional demeanor.

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Ability to lift up to 30 pounds occasionally.
• Comfort working in an environment with animals of all sizes and temperaments.

Schedule

Rotating Saturdays and 1-2 weekdays

At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals , including 1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy , empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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