Business Operations Manager

Business Operations Manager Company: ATLAS Location: Los Angeles, CA (Hybrid) Travel Required: Frequent travel to San Diego and ATLAS retail locations Employment Type: Full-Time Exempt Position About ATLAS ATLAS is a fast-growing startup focused on creating premium retail experiences through strategic brand partnerships, operational excellence, and innovative retail execution. We work closely with leading partner brands and operate retail locations throughout Southern California, including our flagship Westfield UTC location in San Diego. As a rapidly expanding company, we are building a team of highly motivated and entrepreneurial individuals who are excited to grow alongside the business and help shape the future of ATLAS. We are seeking a highly organized, proactive, and business-minded professional to join our team as a Business Operations Manager. This role is ideal for someone who thrives in a fast-paced environment, understands business operations and contracts, and enjoys balancing executive support with hands‑on operational leadership. This position will serve as the primary liaison between ATLAS and our partner brands while also supporting executive leadership and retail operations. The ideal candidate is strategic, detail-oriented, operationally strong, and excited about helping scale a growing company. Key Responsibilities Brand & Partnership Management Serve as the primary point of contact for partner brands and external business partners Respond to partner inquiries and maintain strong ongoing business relationships Coordinate partnership communications, deliverables, timelines, and operational needs Build and maintain long-term relationships with brand partners and vendors Support brand outreach and business development initiatives Identify new partnership opportunities and assist with company growth initiatives Develop and support sales and partnership growth strategies Assist in creating and executing business development plans and strategic initiatives Represent ATLAS professionally in meetings, retail environments, and external communications Contract & Business Administration Review, organize, and maintain partnership agreements, vendor contracts, and operational documentation Track contract deliverables, deadlines, and operational requirements Ensure accurate recordkeeping and organizational compliance across projects Coordinate with leadership, accounting, and external partners regarding agreements and approvals Assist with operational reporting, invoice coordination, and administrative processes Maintain organized business documentation and internal operational systems Retail Operations Support Travel frequently to retail locations across Southern California, including regular travel to San Diego and the Westfield UTC flagship location Support store management teams with operational execution and partner initiatives Help ensure consistency in brand standards, customer experience, and operational performance Assist with store launches, events, activations, merchandising initiatives, and operational improvements Monitor retail operations and communicate performance observations and operational feedback to leadership Work collaboratively with retail teams to improve operational efficiency and execution Executive Support & Strategic Operations Work directly with the CEO and COO on day-to-day business operations and strategic initiatives Act as a strategic operational partner to executive leadership across company initiatives and growth projects Assist with scheduling, project coordination, meeting preparation, and follow-up tasks Coordinate communication between departments and external partners Support special projects, operational initiatives, and executive priorities as needed Assist leadership with strategic planning and operational decision-making Project Management & Business Development Lead and coordinate cross-functional projects from planning through execution Develop project timelines, operational workflows, and implementation strategies Track deliverables, priorities, and deadlines across multiple departments Help identify process improvements and scalable operational solutions Support sales strategy initiatives and operational growth opportunities Assist with business expansion planning and operational development initiatives Collaborate with leadership on long-term company growth strategies Qualifications Required Qualifications Bachelor’s degree or equivalent professional experience in Business Administration, Operations, Communications, Marketing, or a related field 3+ years of experience in business operations, account management, executive support, retail operations, business development, project management, or related roles Strong understanding of contracts, professional business communication, and organizational processes Understanding of sales strategy, partnership development, and business growth initiatives Strong project management and organizational skills with the ability to manage multiple priorities simultaneously Excellent written and verbal communication skills Ability to work independently and solve problems proactively in a fast-paced environment Strong attention to detail and operational follow-through Proficiency in Google Workspace, Microsoft Office, and project management tools Valid driver’s license and ability to travel frequently throughout Southern California Preferred Qualifications MBA or graduate-level business education is strongly preferred, but not required Experience working directly with executive leadership teams or founders Experience working with retail brands, partnerships, or multi‑location retail businesses Familiarity with retail operations and store management environments Experience developing business development strategies or sales initiatives Experience managing projects in startup, retail, operational, or high‑growth environments Experience with CRM systems, reporting tools, or operational software What We’re Looking For Highly organized, dependable, and detail-oriented professional Strong interpersonal and relationship-building skills Strategic thinker with strong operational execution abilities Comfortable balancing high-level planning with hands‑on operational work Professional, adaptable, and capable of representing ATLAS externally Self‑starter who thrives in fast‑paced and evolving environments Someone excited about growing alongside a rapidly expanding startup with a proactive, collaborative, and growth-oriented mindset Work Environment & Growth Opportunity This role is currently structured as a hybrid position based in Los Angeles, California. However, candidates should be comfortable with the position transitioning to a primarily or fully in‑person role over time as business operations continue to expand. Frequent travel to San Diego and other Southern California retail locations is required. This position offers significant opportunity for long‑term professional growth and increased responsibility within ATLAS. The ideal candidate is someone interested in growing alongside a rapidly expanding company and taking on a larger leadership role over time. Compensation & Benefits Annual compensation range: $72,000 – $90,000 Potential bonuses and additional performance-based compensation opportunities Professional growth and advancement opportunities within ATLAS Direct exposure to executive leadership and strategic business operations ATLAS is an equal opportunity employer committed to creating an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship status, disability, medical condition, genetic information, military or veteran status, or any other characteristic protected under applicable federal, state, or local laws. Qualified applicants with criminal histories will be considered in accordance with applicable California and Los Angeles Fair Chance laws. By applying for this position, you acknowledge and agree that any information submitted may be used for recruitment purposes by ATLAS and its authorized agents. This job posting does not constitute an offer of employment. Any employment offer will be made in writing by an authorized representative of ATLAS and will be subject to all applicable laws and company policies. #J-18808-Ljbffr