MARKETING & EVENTS COORDINATOR

Job Description

Job Description

Job Summary

The Marketing & Events Coordinator supports NEAHMA’s marketing, communications, membership, education, and event initiatives. This position is responsible for coordinating marketing campaigns, managing digital communications, promoting educational programs and events, and providing administrative support to ensure the successful delivery of NEAHMA programs and services.

The ideal candidate is a highly organized, detail-oriented, and creative professional with strong communication, technology, and customer service skills. This role requires the ability to manage multiple projects simultaneously, work independently in a remote environment, and collaborate effectively with staff, volunteers, trainers, members, vendors, and industry partners.

This is a primarily remote position. Candidates must be able to attend periodic in-person trainings, meetings, and events in Massachusetts and throughout the New England region. Preference may be given to candidates located in Massachusetts or elsewhere in New England due to the position’s in-person responsibilities and organizational needs.

 

Reports to (Job Title): Executive Director

Supervises: None

 

Primary Responsibilities

Marketing & Communications 50%

• Create and distribute marketing campaigns and materials, including:
  • Training and event promotions
  • Social media content
  • Event guides and program books
  • Sponsorship materials
  • Membership materials and brochures
• Update and maintain website content, including event listings, job postings, member benefits, industry news, and organizational announcements
• Create and schedule social media content highlighting industry trends, organizational accomplishments, and initiatives
• Monitor engagement and assist with reporting on marketing performance
• Track and report key marketing metrics, including email engagement, website traffic, social media performance, and event registration trends
• Assist in developing annual marketing plans and content calendars
• Provide recommendations to improve member engagement, organizational visibility, and brand awareness

 

Event Support 20%

• Assist with planning and promotion of educational programs, meetings, conferences, and special events
• Manage event registration, attendee communications, participation tracking, and continuing education credit reporting
• Virtual Events:
  • Schedule and monitor meetings, webinars, and training sessions
• In-Person Events:
  • Assist with venue coordination, catering, room setup, audiovisual needs, and attendee support
  • Prepare event materials, including agendas, name badges, attendee lists, evaluations, signage, and award presentations
  • Provide onsite support during conferences, trade shows, training programs, and special events

 

Administrative Support 20%·

• Monitor and respond to inquiries received via email
• Maintain databases, electronic documents, and filing systems
• Assist with special projects, committee activities, and organizational initiatives
• Maintain confidentiality of organizational and member information
• Provide administrative support to the Executive Director as assigned

 

Membership Support 10%

• Assist with membership recruitment, retention, and renewal efforts
• Prepare membership recruitment and annual renewal campaigns
• Respond to member inquiries and provide high-quality customer service
• Maintain accurate membership records and assist with database management
• Prepare membership reports and renewal tracking reports

 

Required Qualifications

• Associate's degree or equivalent work experience in marketing, communications, business, or a related field.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Experience with Microsoft Office Suite
• Ability to manage multiple priorities and meet deadlines
• Reliable high-speed internet access and telephone service
• Ability to work effectively from a professional home office environment
• Proficiency with virtual meeting platforms such as Zoom and Microsoft Teams

 

Preferred Qualifications

• Experience with Canva or other graphic design software.
• Experience with email marketing platforms such as Constant Contact.
• Experience managing social media accounts for an organization or business.
• Experience with Cvent or event management software.
• Experience managing websites using content management systems, such as WordPress.
• Experience working in a nonprofit, association, or membership-based organization.

 

Work Environment &   Physical Demands

Work Environment

• This position is primarily remote and requires the ability to work independently from a professional home office environment
• Evening and weekend work may be required during conferences, events, and other organizational activities
• Ability to communicate effectively in person, by telephone, video conference, and email
• Periodic travel throughout Massachusetts and the New England region is required to support trainings, conferences, trade shows, meetings, and special events

Physical Demands

• Work requires prolonged periods of sitting, computer use, and use of standard office equipment
• Ability to occasionally lift, carry, push, and pull materials weighing up to 25 pounds
• Ability to assist with event setup, breakdown, and transportation of event materials and supplies
• Ability to move throughout event venues and meeting facilities during organizational programs and events

 

Compensation & Benefits

Compensation

Salary Range: $55,000 – $65,000 annually, commensurate with experience

Benefits

• Paid Time Off
• 13 Paid Holidays
• Health Insurance (80% employer-paid premium contribution)
• 401(k) retirement plan with employer match
• Eligibility for annual performance-based bonus

 

Disclaimer

This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required of the position.

Company Description

New England Affordable Housing Management Association was formed in 1989 to facilitate communication between management agents and local HUD and state housing finance agencies. Training and education are offered on current regulatory topics as well as current housing updates provided by agency representatives. Members have an on-going opportunity to attend NEAHMA sponsored educational sessions relevant to affordable housing.

NEAHMA is a member of the National Affordable Housing Management Association. Founded in 1990, NAHMA is the nation’s largest association for managers and owners of privately owned, government-assisted housing. NAHMA advocates for an adequate supply of multifamily, residential affordable housing by bringing nationwide attention to the necessity of preserving decent, safe and sanitary housing and building a solid partnership with HUD, Congress and other concerned participants.

NEAHMA’s membership consists of owners and management agents who represent over 50,000 units of affordable housing throughout New England complimented by a strong contingent of associate vendor members. As an organization representing affordable housing professionals, NEAHMA addresses housing issues at the national, state and local level. HUD and housing finance agencies actively support NEAHMA as a means to ensure Communities of Quality® throughout New England.

Company Description

New England Affordable Housing Management Association was formed in 1989 to facilitate communication between management agents and local HUD and state housing finance agencies. Training and education are offered on current regulatory topics as well as current housing updates provided by agency representatives. Members have an on-going opportunity to attend NEAHMA sponsored educational sessions relevant to affordable housing. \r\n\r\nNEAHMA is a member of the National Affordable Housing Management Association. Founded in 1990, NAHMA is the nation’s largest association for managers and owners of privately owned, government-assisted housing. NAHMA advocates for an adequate supply of multifamily, residential affordable housing by bringing nationwide attention to the necessity of preserving decent, safe and sanitary housing and building a solid partnership with HUD, Congress and other concerned participants.\r\n\r\nNEAHMA’s membership consists of owners and management agents who represent over 50,000 units of affordable housing throughout New England complimented by a strong contingent of associate vendor members. As an organization representing affordable housing professionals, NEAHMA addresses housing issues at the national, state and local level. HUD and housing finance agencies actively support NEAHMA as a means to ensure Communities of Quality® throughout New England.