Recreation Services Assistant

Recreation Center Receptionist

Under the supervision of the Recreation Services Supervisor, performs receptionist, administrative and clerical duties in support of the Recreation Center. Provides responses to inquiries from the general public concerning the programs and activities of the Recreation Center. Proficient in the software programs used in the Recreation Department.

Welcomes Recreation Center visitors, determines nature of interest and directs to appropriate location for desired program/activity. Answers telephone calls, determines nature of business, answers inquiries and/or refers callers to appropriate Recreation Department personnel. Provides the general public information concerning Recreation Department services and activities. Uses RecTrac software for collecting membership and all associated Recreation Department program fees and facility rental program and collecting and accounting for associated fees. Uses Procare Childcare software to monitor check-in and check-out of children and adults, maintaining and updating household data. Assists with records retention, scanning documents into Laserfiche, maintaining membership files and membership renewal drives. Prepares documents, reports, thank you letters, special flyers and handouts, maintains facility calendars, facility participation statistics. Trains other employees on RecTrac software for collecting membership and all associated Recreation Department program fees, etc. Regularly performs database cleanup. Trains other employees on Procare Childcare software to monitor check-in and check-out of children and adults. Composes and types a wide variety of routine correspondence.

High school diploma or general education degree (GED); and two (2) years of progressively responsible receptionist, clerical or administrative experience; or an Associates Degree from an accredited college; or an equivalent combination of education and experience.

Knowledge of computer word processing systems and ability to learn other computer based data entry programs. Knowledge of administrative procedures. Knowledge of filing systems and processes. Knowledge of the Recreation Center programs and activities. Ability to type with accuracy and speed as departmental needs dictate. Ability to operate general office equipment. Ability to account for money and make appropriate change. Ability to interact with the general public. Ability to follow oral and written instructions. Ability to communicate effectively, both orally and in writing.