Customer Service Clerk #12293

Job Description

Job Description

Customer Service Clerk /$16.00  per   hr. | Monday – Friday, | 8:00 am – 5:00 pm / 3–4-month Contract / 77023 Wayside area

  What Matters Most:  

• Competitive Pay of $16.00 per hour
• Schedule: Monday – Friday, 8:00 AM – 5:00 PM
• Contract opportunity supporting Houston Parks and Recreation 
• Location: Wayside area
• Weekly pay with direct deposit or pay card
• When you work through The Reserves Network, you are eligible to enroll in medical, dental, and vision insurance as well as 401K, direct deposit, and our referral bonus program

Job   Summary:
City of Houston’s Park and Recreation department is looking for a Customer Service Clerk. The position will be responsible for researching and gathers necessary information to resolve routine customer problems and respond to inquiries via mail, telephone, e-mail and personal contact information.

Responsibilities:  

• Performs data entry activities to update customer records within authorized limits. 
• Receives and verifies completeness and accuracy of requests from customers; processes requests and work orders utilizing a computer terminal and/or tracking system. 
• Provides information about City services, ordinances, policies, procedures and pricing. 
• Assist the purchasing group with clerical office work related to contract compliance. 
• Purchase card monitoring, filing, scanning and other related office tasks. 
• Performs other duties as assigned. 

Qualifications and Requirements:  

• Requires a high school diploma or a GED.
• Six months of clerical/customer service experience are required.
• Purchasing experience, Proficient in Microsoft Office Suite, Adobe Acrobat, and Docusign.

Your New Organization:
The City of Houston is committed to enhancing the quality of life for residents through public safety, economic development, infrastructure improvement, environmental sustainability, and responsive, transparent government services

 

Your Career Partner:
The Reserves Network Company, specializes in connecting professionals with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment. Pay Transparency Statement:
In the spirit of pay transparency, we want to share that the base pay for this position is $16.00 per hour, not including benefits, potential bonuses, or additional compensation. If you are hired, your pay will be determined based on factors such as individual skills, qualifications, experience, and geographic location. We also believe in the importance of pay equity and consider the internal equity of our current team members as part of any final offer. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth.