Senior Customer Service Clerk - Youth
Houston Staffing
Senior Customer Service Clerk Youth
Houston Public Library (HPL) is seeking team-oriented people with a passion for customer service to work as Senior Customer Service Clerks. Successful candidates will demonstrate strong communication skills, deliver outstanding customer service, and exhibit a genuine interest in engaging with individuals of all ages and diverse backgrounds.
The Senior Customer Service Clerk Youth will:
- Provide customer service at public service desks and by phone.
- Provide programming in the library for all ages including story time, crafts, STEM kits, and after school programs.
- Apply an energetic, enthusiastic, and tech savvy approach to all aspects of service and program delivery.
- Work with and provide outreach to community groups including schools to share library resources with youth and their caregivers through outreach and programming.
- Provide computer and technology assistance to library customers and staff and troubleshoot technology-related issues.
- Assist with shelving and collection maintenance.
- Evening and weekend (Saturday and Sunday) shift work is required. 8:00 am - 8:15 pm / Rotating Shift.
- Perform other duties as assigned.
HPL serves a population of 2.2 million citizens through a network of Neighborhood Libraries spread out across the Houston area, a Central Library, and three Special Collections Libraries. For a listing of our locations, please visit
Applicants are encouraged to submit a Cover Letter and Resume when applying.
Houston StaffingVacancy posted 2 days ago
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