Care Management Specialist

Overview It's a great feeling to work for a company that does so much good for others around the world! Language Requirements Fluency in English and Spanish is required. Compensation Salary: $70,946.00 annually. Academic Requirements Required – Bachelor’s or undergraduate degree from an accredited program/university in social work, psychology, criminal justice, sociology, or a related field of study. Strongly Preferred – Graduate degree in social work, criminal justice, sociology, or a related field of study from an accredited program/university. Certifications Integrated Case Management First Aid / CPR Emergency behavioral intervention Work Experience Required – Three (3) years of related experience including crisis intervention and case management for individuals with a related degree. Required – Seven (7) years of related experience if no related degree. Preferred – Experience working with immigrant populations and child welfare. Critical Action Items & Measurable Deliverables Meet all federal and state regulatory guidelines and standards that apply to this position. Maintain a case load in accordance with agency policies, procedures, licensing, and contract standards. Participate in workshops, seminars, education programs, and other activities that promote professional growth and development. Independently maintain a minimum number of weekly contacts with children and families. Exercise independent discretion and judgment to continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety. Provide feedback, support, and consultation to crisis line staff to ensure appropriate responses to crisis calls and follow-ups as needed. Engage and involve children and their sponsors in the casework process. Utilize professional judgment and experience to assess and document progress toward risk reduction, achievement of service goals and positive case outcomes. Compile, prepare, submit, and maintain accurate records, files, forms, and statistics in accordance with policies and contract requirements. Participate in weekly case staffing with case managers, case aides, and contracted staff in the assigned region. Work evenings, weekends, and holidays as needed or requested. Implement safety protocols, including evacuating with children and other staff in case of an emergency. Maintain confidentiality in all areas of service population and program operations. Adhere to professional and ethical standards outlined in the employee handbook, including dress code. Other Responsibilities Exercise independent discretion to coordinate referrals, service planning, and documentation for assigned caseload. Act as a liaison with stakeholders, including legal providers and the immigration court. Accept crisis calls and provide support to families in crisis. Participate in weekly treatment team meetings reviewing cases with the clinical and management team, recommending adjustments to tiered levels. 75% travel including car, train, and flight transportation and overnight stays. Exercise independent discretion to conduct comprehensive assessments, develop treatment plans, and make decisions regarding safety and well-being of assigned children and families. Meet all deadlines required by program supervisor and federal partners. Communicate effectively in writing and verbally in English and Spanish. Eligibility and Requirements Pass a pre-employment drug screen and ongoing random drug screens. Provide proof of work eligibility status upon request. Pass pre-employment and biennial criminal background checks. Demonstrate mastery of comprehensive safety, resiliency, and mental health assessment. Utilize independent judgment to respond sensitively to service population’s cultural and socioeconomic characteristics. Communicate effectively in writing and verbally in English and Spanish. Collaborate with other staff members, service providers, and professionals. Provide crisis intervention according to training when needed to maintain a safe environment. Work in a fast-paced environment maintaining emotional control and professional composure. Maintain computer literacy required for the position. Work effectively independently and as part of a multidisciplinary team. Demonstrate a working knowledge of all company policies and procedures. Immunization Policy All employees are required to receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment. EEO Statement In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA)), we provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #J-18808-Ljbffr