CFS Office Agent - BILINGUAL in CHINESE and ENGLISH

Job Description

Job Description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are looking for a bilingual CFS Office Agent to support our Container Freight Station warehouse in Compton, CA.

• Provide customer service by responding to inquiries and offering professional assistance.
• Process orders, ensuring accuracy and timely updates in the system.
• Verify logistics and warehouse-related data, including shipping documents, airway bills (AWB), and inventory records, to ensure accuracy.
• Coordinate with the warehouse team to ensure smooth inbound, outbound, and distribution processes.
• Track shipment progress and provide real-time updates to customers or internal teams.
• Organize and maintain relevant documents and records to ensure compliance with company policies and regulations.
• Assisting with daily office operations, such as ordering office supplies and maintaining a well-organized work environment.
• Perform other tasks assigned by management.
• Handle administrative tasks in the logistics and warehouse office, including but not limited to:
  
  • Organizing and filing logistics and customer-related documents such as invoices, bills of lading, and packing lists. Assisting in report preparation, including shipment statistics, inventory reports, and irregularity reports.
  • Managing bookkeeping tasks, including expense verification, invoicing, recording accounts receivable and payable, and ensuring financial data accuracy.
  • Managing and updating internal system data to ensure real-time information synchronization.
  • Providing administrative support within the department, such as scheduling meetings, preparing internal documents, and handling correspondence.
  • Coordinating internal and external communications to facilitate effective interactions between customers, carriers, customs brokers, and warehouse teams.

CFS Agent

AWB