Customer Relations Representative - State Farm Agent Team Member

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Jason Hobbs - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


Licensed Insurance Account Representative (State Farm Experience Required)

Requirements (Please Do Not Apply Unless You Meet These Qualifications):

• Active California Property & Casualty Insurance License required
• Minimum of 2 years of experience working as a State Farm Agent Team Member required
• Extensive State Farm experience strongly preferred
• Experience with State Farm systems and processes preferred
• Strong sales and customer service skills required

We are a small, close-knit office that values teamwork, professionalism, and a positive attitude. We are seeking an experienced insurance professional who is customer-focused, empathetic, and motivated to grow with our agency.


Our office serves a wide variety of households and specializes in small business insurance. We are looking for someone who enjoys balancing exceptional customer service with proactive sales and relationship-building.


For the right person, we anticipate significant opportunities for internal growth, increased responsibility, and career advancement.


Responsibilities:

• Assist customers with policy questions, changes, and coverage recommendations
• Generate new business opportunities through referrals and cross-selling
• Manage customer inquiries and resolve issues promptly and professionally
• Maintain accurate customer records and update information as needed
• Support customer retention initiatives and strengthen long-term relationships
• Work closely with team members to ensure outstanding customer experiences
• Assist with small business insurance accounts and servicing needs

Qualifications:

• Active California Property & Casualty License
• Minimum 2 years of State Farm agency experience
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Proven customer service and sales experience
• Ability to remain calm and professional in high-pressure situations
• Self-motivated with a strong work ethic and positive attitude

If you are an experienced insurance professional who takes pride in helping customers and enjoys working in a collaborative, high-performing environment, we would love to connect with you.


Applications without prior State Farm agency experience will not be considered


Compensation: $45,000.00 - $100,000.00 per year


We're Hiring!

Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to make an impact, see immediate success, we could be the place for you!
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Business Insurance.
• Our office is located in Huntington Beach, CA.
• Our office is open 9 am to 6 pm Mon-Fri.
• I have been a State Farm agent since 2002.
• We currently have 3 team members at our agency.
• Additional languages spoken: Spanish

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.