Director of First Impressions

Job Description

Job Description

Do you love people, thrive on organization, and get excited about technology, marketing, design, and social media? Do you understand the fast-paced nature of the real estate industry?

Then you might be the perfect fit to be the face and heartbeat of our Oak Forest Better Homes and Gardens Real Estate office!

Why Join Us (Our Culture):

At Better Homes and Gardens Real Estate Connections, we’re not just a brokerage — we’re a lifestyle brand and a family. Culture starts with the people running the show , and you will be central to that.

You’ll be surrounded by a supportive leadership team, inspiring agents, and a culture built on fun, growth, and connection. This is more than a job — it’s an opportunity to make an impact every single day.

You will hold a pivotal, high-visibility position that directly contributes to the strategic growth and daily success of our entire brokerage, working side-by-side with our CEO.

What You’ll Do:

We’re looking for a Director of First Impressions — someone who brings charisma, positivity, and a welcoming energy to our agents, clients, and guests while managing key operational and executive functions.

• Executive Support: Works directly with and provides confidential administrative and project assistance to the CEO , managing his calendar, travel (if applicable), communications, and preparing materials for high-level meetings.
• Welcome & Support: Be the first friendly face agents, clients, and visitors see — setting the tone for a professional, fun, and welcoming environment.
• Agent Onboarding & Training: Guide new agents through our tools like MoxiWorks, Greenhouse, and office systems so they feel confident from day one. In-house training on all our systems is provided.
• Marketing & Social Media:
• Meet with agents one-on-one to help develop marketing plans and provide accountability to help them achieve their goals.
• Create graphics and marketing materials in Canva.
• Manage and post content on Facebook, Instagram, and other social media platforms.
• Create realtor and office reels, and community videos that highlight our brand and local lifestyle.
• Event Support: Help plan and execute fun office events, agent trainings, and community activities.
• Agent Success Partner: Provide day-to-day support to our real estate professionals, helping them with BHG tools and marketing assistance.

Who You Are (Essential Qualifications):

• Real Estate Experience is Required: You must have previous administrative or support experience within a real estate brokerage, title company, or related industry. You understand the terminology and the pace of the agent lifecycle.
• Discreet & Trustworthy: You possess impeccable professionalism and the ability to handle confidential company and executive information with the utmost discretion and care.
• Outgoing, charismatic, and fun — you light up a room.
• Organized and detail-oriented — you can juggle projects with ease.
• Comfortable with tech and learning new programs—from CRM systems to social media platforms and video tools; You’re not afraid to push the buttons and figure tech out.
• Creative and confident in design platforms like Canva and light video editing apps.
• A proactive leader and quick learner who anticipates the needs of the CEO and the office, identifying and implementing solutions autonomously.
• A positive, professional personality with the drive to grow with us.

Apply today and become the Director of First Impressions that helps us make the rest of your career the best of your career!