Service Center Manager

Service Center Manager

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.

We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.

We are a company culture devoted to innovation and improvement.

AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.

Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.

Responsibilities include:

• Manage the operations, logistics, and program management activities associated with the assigned customer programs (VMI) to ensure on-time and accurate delivery of products.
• Ensure customer programs meet expectations through customer engagement, audits, and routine maintenance of bins and racks.
• Coordinate with customers, sales, distribution center, and supply chain to ensure that optimal service center and program inventory levels are maintained for program customers.
• Provide leadership to the service center associates to implement best practices, improve efficiencies, and facilitate operational continuous improvement projects.
• Monitor & facilitate customer priorities associated with the dock-dock & discrete orders being shipped from DC.
• Support account managers in addressing failure modes associated with dock-dock, discrete and VMI orders.
• Work with DC management team to prioritize product movement.
• Work with the regional management team to ensure alignment with corporate objectives.
• Support operations projects such as customer launches and program implementations.
• Responsible for delivery vehicle maintenance, repairs, and compliance.
• Other duties as required.

Location:

Travel requirements will be limited.

Job requirements:

• Minimum of five years of operations/order management experience in a supervisory capacity.
• Minimum of five years of experience with VMI, Kanban or other inventory systems requiring a triggered replenishment from a warehouse infrastructure.
• A working knowledge of inventory management (APICS certification a plus)
• Knowledge of ERP systems and processes.
• Experience with fasteners and fastener quality standards strongly preferred.

Targeted salary $60-70K

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

We are an AA/EEO/Veterans/Disabled employer.