Pro Customer Service/Sales

Pro Customer Service/Sales Team – The Home Depot We are dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Responsibilities Build and maintain professional relationships with Pro customers. Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations. Provide outstanding service based on unique project needs. Meet monthly sales goals and other metrics to drive sales in the store. Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge. Collaborate with team members to maintain a clean, organized, and safe environment. Resolve delivery issues and communicate Home Depot’s advantages over competitors. Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety. Qualifications Bilingual communications skills may be preferred at certain locations; specific language requires vary based on customer need. Additional skills and attributes: strong customer focus, product knowledge, sales orientation, safety awareness, and teamwork. Seniority level: Not applicable. Employment type: Full‑time. Job function: Other. Industries: Consumer Services. #J-18808-Ljbffr The Home Depot