Senior Program Manager

Overview A Razorfish Senior Project Manager expertly manages small to medium‑scale data and technology projects with several parallel tracks from end to end. They demonstrate an ability to manage risks and issues proactively, rather than reactively. Senior Project Managers also embody strong people skills, allowing them to motivate the team, resolve conflict, and renegotiate with the client on missed expectations. They are advanced users of the tools and methodologies required to deliver the work, and they support new business pursuits by generating case study content and presenting material relative to the Program Management domain. Responsibilities Run small to medium‑scale fast‑paced data and technology projects or a small program with multiple projects; work with resource management and discipline leads to ensure projects are appropriately staffed. Work with data and technology interdisciplinary teams to manage schedules, deliverables, and team capacity; clarify and communicate project objectives and success criteria; troubleshoot internal issues and determine corrective action. Plan, organize, and control the activities of other Razorfish disciplines (specifically data and technology) with little to no oversight. Have an understanding of Paid Media, CRM and website data infrastructure workflows and how that data impacts client business objectives. Create interdisciplinary work‑back schedules, establish progress‑tracking processes and produce effective reports to communicate progress to clients and senior stakeholders. Proactively identify and mitigate risk from the project plan, manage and control project scope and the change‑control process to ensure that projects are completed according to schedule and within budget. Drive project delivery through effective use of internal and client meetings. Know the project inputs/documentation required for defining acceptance criteria, e.g. stories and use cases. Organize and use internal tools (Smartsheet, Adobe Workfront, Confluence, JIRA, Box, MS Teams, etc.) to meet project and client requirements. Track and manage team permissions and processes within the client's ecosystems as well as Razorfish’s. Know our standard data deliverables (integrated marketing campaign performance reporting, key KPIs, measurement plans, audience targeting and testing) and conduct regular reviews of project deliverables with key team members and the client, and work with senior delivery team members to develop and implement plans to resolve any issues. Qualifications 5+ years of experience, preferably in a digital marketing or agency environment delivering fast‑paced data and technology solutions. Successful history of client contact including experience in setting and managing client expectations. Ability to decompose scope to granular detail and consolidate estimates of multiple teams into a single high‑quality, executable plan for a small to medium‑size, non‑complex project. Ability to review and thoroughly comprehend all key documentation from the sales cycle, including proposal, approach and SOW. Ability to create Agile, Waterfall and Hybrid project plans for a small to medium‑size, non‑complex project; understand and use at least two to three planning tools (e.g. Microsoft Project, Adobe Workfront, Excel and Smartsheet). Work closely with staffing to assist with finalizing the staffing plan should any outstanding resource needs remain. Articulate Razorfish delivery process/methodology effectively and successfully, and clearly communicate explicit client constraints related to scope, timeline, cost or dependencies to inform the sales process. Work with the Client Services Lead, discipline experts and the client to critically define scope for the required work (what is the right thing to do versus what has been requested). Understand and communicate the financial impacts of staffing changes proactively. Confidently present kick‑off materials to client and stakeholders, leveraging delivery leadership as needed. Communicate the business challenge, client goals, objectives, team roles and responsibilities, deliverables and the project plan at kick‑off. Benefits Paid Family Care for parents and caregivers for 12 weeks or more. Monetary assistance for Adoption, Surrogacy and Fertility. Monetary assistance for pet adoption. Employee Assistance Programs and Health/Wellness/Comfort reimbursements. Tuition Assistance. Paid time off that includes flexible time off, vacation, annual sick days, volunteer days, holiday and identity days. Matching Gifts programs. Flexible working arrangements. ‘Work Your World’ Program encouraging employees to work from anywhere; Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility). Business Resource Groups that support multiple affinities and alliances. The benefits offerings listed are available to eligible U.S. based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents. Equal Employment Opportunity Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances. Accommodation If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io. Confidentiality All your information will be kept confidential according to EEO guidelines. Compensation Compensation Range: $87,210 – $125,265 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k and paid time off. The Company anticipates the application deadline for this job posting will be 03/04/2026. #J-18808-Ljbffr