REGULATORY CONSULTANT

The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website . Requisition No:882549 Agency: Business and Professional Regulation Working Title: REGULATORY CONSULTANT - 79000443 Division of Florida Condominiums, Timeshares and Mobile Homes Regulatory Consultant Position Number: 79000443 Open Competitive Our Organization and Mission: The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations. The Work You Will Do: This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is a part of the investigative team and is responsible for analyzing and investigating incoming complaints for alleged violations of Florida Statutes and Board Rules regulated by the Department. Your Specific Responsibilities: The incumbent in this position is responsible for examining and evaluating complaints against condominium, cooperative and timeshare associations. This includes: Conducts investigations regarding a wide range of complex issues, in accordance with the Bureau of Compliance procedures, to determine compliance with the Florida Statutes and Florida Administrative Code. Analyze and review complaints to determine if sufficient evidence was provided to move forward with an investigation, prepare investigative memos/reports, interview witnesses, gather evidence, Conducts authorized travel and maintains investigative files; Requires consistent, timely, and precise updates and responses in either written or telephonic communication with complainants and subjects regarding complaints, updates, and inquiries submitted to the Division regarding cases, the Division program area, or any other types of inquiries assigned. Performs other related duties and assignments as required, including, but not limited to, learning and maintaining a general knowledge of Departmental and other related state agencies’ functions to initiate referrals of appropriate complaints to the applicable Departmental Division or state agency, as needed. Knowledge, Skills & Abilities: Knowledge of Microsoft Office software. Knowledge of investigative techniques. Ability to read, interpret and apply statutes and administrative rules to specific fact scenarios. Ability to conduct fact-finding interviews and take statements. Ability to collect and analyze evidence. Ability to conduct thorough investigations. Ability to write accurate investigative reports. Skilled with attention to detail and critical thinking. Skilled with strong oral and written communication. Skilled with customer service etiquette. One year of investigative experience; One year of experience in researching and analyzing statutory issues. Case and non-related case Travel Preferred: Bachelor's Degree from an accredited college or university; OR Associate's Degree from an accredited college or university and two years of investigative experience; Bilingual in both English and Spanish. The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: State of Florida retirement package: 3% employee contribution required. Nine annual paid holidays and one personal holiday Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida Ability to earn up to 104 hours of paid sick leave annually. The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees. The State of Florida provides a $25,000 life insurance policy to eligible employees. Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc. Tax deferred medical and childcare reimbursement accounts are available. Tuition waiver program to attend an approved State of Florida College or University Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. The Florida Department of Business & Professional Regulation is committedto increasing recruitment and hiring of individuals with disabilities andimproving employment outcomes. The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements.Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. #J-18808-Ljbffr