Dental Front Office Receptionist

Job Description

Job Description

Dental Front Office Receptionist – Full-Time

Practice: Lake Havasu Dentistry (A Premier American Dental Companies Partner)

Location: Lake Havasu City, AZ (1971 McCulloch Blvd N)

Schedule: Monday – Friday, 8:15 AM – 5:30 PM

Compensation: $20.00 – $24.00/hour (Based on Experience) + Monthly Team Performance Bonus!

Employment Type: Full-Time, Hourly

Benefits: Standard Comprehensive Package (Medical, Dental, Vision, Paid Time Off, Retirement)

At Lake Havasu Dentistry, we are rewriting the script on what a dental visit feels like. Led by Dr. Ryan Kurtz, Dr. Christine Gonzalez, and Dr. Landon Allen, our large, advanced, multi-doctor practice is dedicated to relationship-driven care, exceptional patient comfort, and cutting-edge treatments-including our newly expanded implant, cosmetic, and sedation dentistry services.

Located in the heart of Lake Havasu City, our practice is high-volume, modern, and fast-paced. We believe that a world-class patient experience begins the second someone walks through our doors or calls our office. That's why we are looking for an energetic, highly organized, and detail-oriented Dental Front Office Receptionist to join our powerhouse administrative team.

As the face and voice of Lake Havasu Dentistry, you will manage all aspects of the patient check-in and check-out workflow. This is a dynamic, high-visibility role in a bustling office that requires a sharp multitasking ability and a warm, compassionate attitude.

Key Responsibilities:

• Patient Welcome & Check-In/Out: Greet patients warmly, manage digital patient forms, minimize wait times, and create an exceptional first and last impression.

• High-Volume Phone & Schedule Management: Answer incoming calls efficiently, handle patient inquiries, and strategically schedule and confirm appointments to optimize daily doctor and hygiene production.

• Treatment Coordinating Support: Present treatment plans seamlessly, answer basic scheduling questions, and conduct timely post-op calls to ensure top-tier clinical follow-through.

• Insurance Verification & Claims: Run detailed, proactive insurance coverage checks prior to patient visits to ensure transparent pricing estimates and maximize patient benefits. Prepare, submit, and track dental claims.

• Financial Operations: Manage Accounts Receivable (AR), process patient payments, collect co-pays chairside/at checkout, handle billing inquiries, and assist with daily financial balancing.

• Experience: 1–2 years of experience working in a dental front office environment is highly preferred .

• Insurance Savvy: Proven familiarity with dental insurance verification, tracking claims, and navigating insurance portals is a massive plus.

• Fast-Paced Excellence: You thrive in a busy, multi-provider office setup, possess strong problem-solving skills, and can pivot quickly without losing your attention to detail.

• Communication Superpower: You have a positive, professional, and empathetic phone presence, and you love working collaboratively with both the clinical and front office teams.

• Tech-Fluent: Strong computer skills; experience with mainstream dental practice management software (such as Dentrix) is highly advantageous.

We work hard, but we support each other like family. You'll be stepping into a lively, highly professional office environment equipped with advanced dental technology, where your work is valued, and your growth is supported by a stable, expanding practice.

We offer a competitive hourly rate of $20.00 – $24.00/hr (negotiable based on your specific dental expertise) alongside a comprehensive benefits package and a rewarding Monthly Team Performance Bonus that lets you share in the office's collective success!

Apply today with your updated resume to take the next step in your dental career!