Customer Service Representative

Benefits: Bonus based on performance Training & development 401(k) matching Dental insurance Paid time off Vision insurance Location: Holly Hill Company: All Volusia and Flagler Heating and Air What You’ll Do Greet and assist customers over the phone with a warm, professional attitude Answer and manage inbound/outbound phone calls Schedule and confirm appointments Draft customer correspondences, contracts, and service documents Maintain organized filing and record-keeping systems Support the team with general administrative duties Participate in our Emergency After-Hours Dispatch Phone rotation (additional pay provided) What We’re Looking For Positive, Supportive and Bright Personality Prior experience in customer service, administrative, or office support roles Strong organizational and multitasking skills Excellent verbal and written communication Detail-oriented with a proactive attitude Bilingual a plus (but not required) Comfortable using Microsoft Office, Excel, QuickBooks, and general office software #J-18808-Ljbffr