General Manager-203100
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
Annual
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
Annual
Vacancy posted 3 hours ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Delray Beach, FL vacancy
- ...Nice to Have Experience selling memberships personal training or wellness products Familiarity with gym operations or club management systems Proven ability to coach a team to hit sales or service targets Desire to grow into a Club Director role within the...SuggestedFlexible hoursShift workWeekend workAfternoon shiftEarly shift
Lift RF Florida, LLC
Delray Beach, FL2 days ago $25.3 - $34.1 per hour
...As an Assistant General Manager (AGM) , you're a hands-on leader who plays a key role in daily operations, team development, and driving results. From overseeing business performance and profitability to leading the hiring, training, and growth of Customer Service Associates...SuggestedHourly payLocal areaFlexible hoursShift workWawa
Boynton Beach, FL5 days ago$19 - $22.5 per hour
...feel like home, teams people are proud to be part of, and future leaders who know how to win the right way. As an Assistant General Manager, you are not here to stand behind a desk. You are on the floor, in the action, leading from the front. This is a true leadership...SuggestedHourly payFlexible hoursShift workWeekend workAfternoon shiftEarly shiftRetro Fitness
Delray Beach, FL5 days ago- Peachtree Group Hospitality Management is seeking an Assistant General Manager in Delray Beach, Florida. The successful candidate will ensure efficient operations of the Front Desk, Housekeeping, and Engineering Departments, providing all guests with quality service and...Suggested
- ...Job Description Restaurant General Manager Join the Fulenwider KFC/Taco Bell family and find a great career, because this is a place where great people work together in a growing company. At Fulenwider Enterprises (KFC/Taco Bell), we realize the importance of every...SuggestedHourly payLocal area
Fulenwider Enterprises Inc
Delray Beach, FL1 day ago $70k - $85k
...Job Description Job Description GENERAL MANAGER ~ RESTAURANT GM ~ UNIT MANAGER PEI WEI is seeking an experienced Restaurant General Manager! Position: Restaurant General Manager Starting Pay : $70,000 to $85,000 + bonus Location: Boynton Beach, FL 33...Casual workPei Wei
Boynton Beach, FL4 days ago$65k - $70k
...General Manager Boynton Beach, FL: N Congress Ave/Gateway Blvd EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on...Daily paidFull timePart timeEŌS Fitness
Boynton Beach, FL1 day ago- ...Description About the role See yourself starting a new career journey? As a MyEyeDr. General Manager you will cultivate a collaborative working environment with all associate members to provide a personalized eyecare experience for patients. You will...Work at officeHome officeWeekend workAfternoon shift
MyEyeDr
Delray Beach, FL6 days ago - ...opportunity to join a thriving and ever-growing brand in this industry. PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS: As a General Manager at Pura Vida Miami, your role encompasses a broad spectrum of duties pivotal to the operational success of our brand. The...Shift work
Pura Vida Miami
Delray Beach, FL3 days ago $55k - $60k
...Company parties Flexible schedule Free food & snacks Health insurance Dental insurance Now Hiring: Starbucks General Manager South Florida $55,000 – $60,000 + performance bonus We are looking for an experienced and passionate Starbucks General Manager...Immediate startRelocation packageFlexible hours2 days per weekStarbucks
Delray Beach, FL5 days ago- ...General Manager The General Manager directs the operation of an assigned unit by performing the duties outlined below. Essential Duties and Responsibilities Execute annual financial, local restaurant marketing, guest service, and human resource objectives...Hourly payCasual workLocal areaFlexible hours
IHOP
Delray Beach, FL2 days ago $65k - $75k
...General Manager Opportunity Pay: $65,000 - $75,000 based on experience Large franchise group with growth opportunities Opportunity to become an operating partner in 1-2 years - $100K+ No late nights The general manager is responsible for managing the daily...Work at officeLocal areaShift workMoe's
Boynton Beach, FL2 days ago- ...Playa Bowls General Manager Playa Bowls is New Jersey's Original Acai Shop, founded in 2014, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began...Casual workLocal areaShift work
Playa Bowls
Delray Beach, FL3 days ago $55k - $73k
...Qdoba Restaurant Manager Pay Range: $55,000 - $73,000 annually Position Summary Responsible for managing the overall operations of a Qdoba restaurant. Uses discretion in daily management decisions with accountability for living the Brand values and helping the...Local areaShift workQdoba
Delray Beach, FL1 day ago- The Assistant General Manager is responsible for ensuring the efficient operations of the Front Desk, Housekeeping, and Engineering Departments. They are committed to provide all guests with quality service and a clean and safe environment throughout their stay, while effectively...
- ...with college tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. Requirements The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards...Temporary workFlexible hoursShift work
McDonald's
Boynton Beach, FL1 day ago - ...Join to apply for the General Manager role at McDonald's . This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee will be your employer, not McDonald’s USA. McDonald’s USA has no control...Full timeFlexible hoursShift work
McDonald's
Delray Beach, FL4 days ago - ...Designated General Manager The Designated General Manager directs the operation of all assigned units within a district by performing the duties outlined below. Essential Duties and Responsibilities: Implement team member training program for all restaurant...Hourly payLocal areaFlexible hours
IHOP
Delray Beach, FL3 days ago $50k - $75k
General Manager (gm) Compensation / Perks: $50,000 to $75,000 Annually Commission, Bonus and Profit Sharing Healthcare/Dental/Vision Paid In-house stretching certification and training provided High-energy atmosphere Career growth opportunities Continuing education...- Keke's Breakfast Cafe is hiring for a General Manager for the Boynton Beach location. SUMMARY OF POSITION: Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service...Casual work
- ...off Training & development Vision insurance About the Role: Unified Logistix Group is looking for a driven and experienced General Manager to lead operations at our Deerfield Beach, FL location. This is an exciting opportunity to take the helm of a dynamic logistics...Full time
- ...and training provided High-energy atmosphere Career growth opportunities Continuing education opportunities Employment Type: General Manager Are you looking for an opportunity to make a difference in the lives of others through health and wellness? Also, an...
- Join to apply for the General Manager role at McDonald's . This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee will be your employer, not McDonald’s USA. McDonald’s USA has no control...Full timeFlexible hoursShift work
- ...by a cutting‑edge wine and spirits program, and using local farmers and purveyors to highlight the regions finest ingredients. General Manager Our Ideal Candidate is: A detail‑oriented Hospitality leader who will be a hands‑on mentor in the dining room with the ability...Local area
- ...Overview Summary The Assistant General Manager - Condo is responsible for supporting the General Manager on site with any delegated administrative, financial, or operational tasks. The Assistant General Manager provides exemplary service consistent...Work at officeLocal areaShift workWeekend work
Castle Group
Boca Raton, FL3 days ago $18 - $20 per hour
...Assistant General Manager EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create...Hourly payDaily paidFull timePart timeFlexible hoursWeekend workEŌS Fitness
Boca Raton, FL1 day ago$45k
...team of elite professionals from diverse backgrounds, including management, child development, physical education, personal training,... ...kids grow. This is not a typical 9-to-5 job. As the Assistant General Manager of a KidStrong center, you are the one of the driving...Local areaWeekend work1 day per weekKidStrong Lake Worth
Lake Worth, FL5 days ago- ...Job Description: Our client, an iconic South Florida destination resort, is seeking an experienced and motivated Assistant General Manager to lead operations at two signature waterfront restaurants, offering stunning coastal views and exceptional culinary...Shift work
CPJ Recruitment
Boca Raton, FL1 day ago - ...Why Wendy's Join Wendy's as an Assistant Manager and help lead our team to success while ensuring a top-notch experience for our guests. Responsibilities: Support the General Manager in day-to-day operations. Supervise and train team members...Flexible hoursShift workAfternoon shift
Wendy's
Lake Worth, FL5 days ago - ...Responsibilities The Assistant General Manager (AGM) will be responsible for assisting in the day‑to‑day activities related to building operations, tenant relations, and financial management. This is an excellent opportunity to join a dynamic team and contribute to the...Work at officeLocal area
Related Company
Boca Raton, FL1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
Related searches
- general manager Delray Beach, FL
- general manager in training retail Delray Beach, FL
- general manager food Delray Beach, FL
- general manager fitness Delray Beach, FL
- mcdonald general manager Delray Beach, FL
- general manager fast food Delray Beach, FL
- general manager in training Delray Beach, FL
- general manager aviation Delray Beach, FL
- general manager mine Delray Beach, FL
- hvac general manager Delray Beach, FL