Patient Services Specialist

Bookmark Medical Patient Service SpecialistProvider centered. Patient focused. Built for what healthcare should be.At Bookmark Medical, we’re building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. If you’re a Patient Service Specialist who believes relationships matter and meaningful care start from within, you’ll feel right at home here.What you’ll doYou’ll create a smooth, supportive experience for every patient by:Greeting patients and checking them in with warmth and professionalismManaging incoming calls, messages, and patient inquiriesScheduling appointments, referrals, follow ups, and co paysAssisting with insurance verification and prior authorizationsSupporting clear communication between patients and providersUpdating and maintaining accurate information in the EHRHelping keep the front desk organized, efficient, and patient readyWhat you bringExperience in healthcare, customer service, or administrative roleStrong communication and interpersonal skillsComfort working in a fast paced, team-oriented environmentEHR proficiency (Athena or eCW preferred)A positive attitude and a commitment to patient centered serviceWhy you’ll Love Working HereWe take care of our team so they can take care of patients. Benefits include:Medical, dental, and vision coverageCompany funded HSA + exclusive healthcare discounts401(k) with company matchCompany paid life insuranceFlexible time off + Vacation Exchange ProgramWhat We ValueTrust. Ownership (Together). Compassion. Relentless Progress. These values shape how we show up for patients — and for each other.If you’re ready to grow, make an impact, and be part of a connected care team, we’d love to connect.Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Bookmark Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.