Field Service Engineer

Job Description

Job Description

Field Service Engineer

Field Service Engineer - Controls & Data Center Systems

Position Overview
We are seeking a skilled Field Service Engineer to install, commission, maintain, and repair control and automation systems for mission-critical facilities including data centers and commercial buildings. The role focuses on ensuring uptime and reliability of building management systems (BMS), Direct Digital Controls (DDC), PLCs, SCADA, and HMI solutions through hands-on troubleshooting, preventive maintenance, and customer-focused service delivery. The ideal candidate combines strong controls engineering knowledge with field service experience and the ability to work independently in fast-paced, high-stakes environments.

Key Responsibilities

• Perform installation, startup, commissioning, and configuration of BMS, DDC, PLC, SCADA, and HMI systems at customer sites, including data centers and mission-critical facilities.
• Diagnose and troubleshoot hardware, firmware, and software issues for controls, PLCs, and networked automation systems to restore service quickly and prevent recurrence.
• Conduct preventive maintenance, system inspections, and health checks to identify risks and optimize system performance and reliability.
• Implement firmware and software updates, patches, and configuration changes while following change-control procedures and minimizing system downtime.
• Respond to emergency service calls and participate in on-call rotations for mission-critical support, including nights and occasional weekends as required.
• Collaborate with engineering, project management, and technical support teams to escalate complex issues, coordinate repairs, and deliver turnkey solutions.
• Develop electrical and control wiring diagrams, point lists, and commissioning reports; maintain accurate service documentation, change logs, and spare parts records.
• Provide customer training and handover documentation for operators and facility staff, explaining system operation, alarm response, and preventive best practices.
• Maintain inventory of spare parts, tools, and test equipment; order parts and coordinate with vendors to ensure timely replacement components.
• Adhere to safety policies and regulatory requirements onsite, perform risk assessments, and use appropriate personal protective equipment (PPE) at all times.
• Support continuous improvement initiatives by suggesting system enhancements, retrofits, or process changes to improve availability and serviceability.

Qualifications

• Associate or Bachelors degree in Electrical, Controls, Mechanical, or a related engineering/technical field or equivalent technical certifications and experience.
• 3+ years of field service or commissioning experience with controls, BMS, DDC, PLCs, SCADA, or HMI systems; data center or mission-critical facility experience strongly preferred.
• Hands-on experience programming, configuring, and troubleshooting common PLC platforms and control system protocols (Modbus, BACnet, OPC, Ethernet/IP, etc.).
• Proven ability to read electrical schematics, control wiring diagrams, and P proficiency with multimeters, oscilloscopes, and commissioning tools.
• Familiarity with network fundamentals (TCP/IP, switches, VLANs) as related to building automation and control networks.
• Strong analytical and problem-solving skills, with a focus on root-cause analysis and preventive solutions in high-availability environments.
• Excellent verbal and written communication skills, with experience producing service reports and conducting customer training.
• Ability to travel frequently to customer sites, work independently, and remain on-call for emergency response; valid drivers license required.
• Relevant certifications a plus: BICSI, NICET, Certified Controls Engineer, vendor-specific PLC/BMS certifications, or manufacturer commissioning credentials.
• Commitment to safety and regulatory compliance, including knowledge of electrical codes and safe work practices in industrial and data center environments.

- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/13/2026 and applications will be accepted on an ongoing basis until the position is filled or closed. Everforth CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at  View email address on ziprecruiter.com to make arrangements.