Installation and Service Technician

Utica, NY, USA | Hourly | 23.25-26.00 per hour This is a full‐time non‐exempt (hourly) position subject to paid overtime as per the department of labor regulations | Full Time

| We provide highly competitive compensation packages, including retirement savings, along with a comprehensive benefits package for you and your family. Our diverse workplace promotes creativity, transparency, flexibility, teamwork, innovation, and excellence.

We're Hiring: Low Voltage Installation & Service Technician II

100% Travel - Syracuse - Mohawk Valley Region

Position Highlights & Benefits

• Full-Time Position

• Overtime Opportunities as needed

• Competitive Benefits Package

Do you have hands-on experience with low voltage security systems and a passion for solving technical challenges? At IK Systems, we're seeking a Technician II to deliver best-in-class installation and service for critical security and life safety systems.

What You'll Do

• Install and service large-scale, networked low-voltage security systems, including access control, surveillance, intrusion detection, and structured cabling

• Support integrated solutions such as life safety, audio-visual, building automation, and endpoint security

• Collaborate with project teams to ensure systems are delivered on time and to the highest standards

• Troubleshoot, maintain, and optimize systems to meet customer needs

• Represent IK Systems as a trusted partner on-site, building strong customer relationships

What We're Looking For

• 3+ years of experience in low-voltage installation and service

• Strong technical aptitude with the ability to work independently and as part of a team

• Detail-oriented mindset with a focus on quality and efficiency

• Excellent problem-solving and communication skills

• Willingness to travel (<100% nationally)

What We Offer You

• Competitive pay with overtime opportunities

• Health, dental, and vision insurance

• Company-paid life and disability coverage

• SIMPLE IRA with company match (eligible Day 1)

• Paid time off and holiday pay

• Employer-provided training and industry certifications (including Genetec, AMAG, and others)

• Career growth opportunities within a supportive and collaborative team environment

• Company vehicle, tools, and technology provided for fieldwork

• Proud to be Great Place to Work® Certified

Why IK Systems?

At IK Systems, it's more than a job - it's our passion. We design, install, and support integrated security solutions that protect people, property, and assets across industries. Our team values a growth mindset, accountability, and collaboration. Here, you'll find opportunities to expand your skills, gain certifications, and build a long-term career in an industry that's always evolving.

Join us and be part of something bigger. Apply today and take the next step in your career with IK Systems.