Electro‑Mechanical Laundry Equipment Service Technician

Job Description

Job Description

Is this you?

Do you enjoy cracking tough electro‑mechanical problems? Comfortable reading schematics, working independently from a home base, and talking customers through next steps with confidence? If you’re ready to keep commercial laundry equipment humming across Utica, NY, let’s talk.

What your week looks like

• Start from home and head to sites like workout facilities, hospitals, and motels
• Diagnose issues on commercial washers, dryers, and ironers; confirm root cause
• Install replacement parts and test for reliable operation
• Capture accurate service records: time, materials, and detailed notes
• Document travel thoroughly, including mileage and fuel purchases
• Update customers on findings and resolutions; ensure satisfaction
• Coordinate with the service manager, parts department, and vendors
• Maintain tools, test equipment, and a company‑supplied service vehicle
• Pitch in with deliveries and equipment installations as needed

What you bring

• High school diploma or equivalent
• 2+ years of mechanical repair experience (commercial laundry experience helpful but not required); equivalent education/training/experience considered
• Practical experience with electrical test equipment and other diagnostic/programming tools
• Preferred: customer support via phone/email and ticketing/dispatch platforms
• Ability to read and interpret electrical and mechanical drawings
• Strong organization and attention to detail; manage multiple jobs and deadlines
• Professional communication—written, verbal, and interpersonal
• Comfort with computers; MS Outlook, Word, and Excel preferred
• Adaptable, resilient, and proactive; strong work ethic and self‑initiative

Mobility and schedule

• Expect substantial travel within the Utica, NY territory
• Occasional overnights during special projects

Physical realities

• Regularly: sitting, standing, walking, kneeling, squatting, stooping, bending, climbing; fine manual dexterity
• Frequently: lift/carry/push/pull up to 50 lbs.; assistive devices available for heavier items
• Must be able to talk and hear; frequent hand use for tools/controls; computer‑based tasks requiring close vision and focus adjustment
• Valid driver’s license and clean Motor Vehicle Record; a company vehicle may be provided

How we operate

Our culture is summarized by DRIVE:

• Dedicated—follow through with a strong say/do
• Respectful—act with integrity and value diverse perspectives
• Innovative—seek better ways and lead change
• Versatile—adapt quickly and stay agile
• Engaged—think like an owner and align work to market needs

For New York the base compensation range for this role starts at $23.00 per hour. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.