Principal Specialist, HR Operations (Hybrid)

Global Mobility Operations Specialist (Tier II)

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

The Global Mobility Operations Specialist (Tier II) serves as a key escalation point for employee and vendor inquiries related to global mobility cases. This role partners closely with Navigators, Centers of Excellence (COE), Immigration Coordinators, Technology, Operations, and other stakeholders to investigate, track, and resolve issues efficiently and accurately.

What You Will Do

• Provides operational support that strengthens the Global Mobility delivery model, ensuring alignment with policy, processes, business controls, and service level agreements (SLAs).
• Helps to implement and maintain internal processes for all global assignments and collaborates with Enterprise Services and COE teams to enhance procedures supporting international assignees.
• Support a global workforce of 1,000+ active assignees and ~200 pending, rotational, or repatriating cases; may also support domestic relocation processes.
• Serve as a subject matter champion across all relocation and deployment types.
• Receive, track, and resolve employee and business escalations or special requests.
• Manage and resolve vendor escalations related to individual employee cases.
• Collaborate with Business Units and Enterprise Services partners on internal assignment-related process requirements and escalations (e.g., medical clearance, travel & expense).
• Coordinate with ES and COE teams to update or implement employee-facing mobility processes.
• Manage employee-initiated exception requests, including documentation and approval workflows.
• Support complex employee populations worldwide, including unique programs and contracts.
• Partner with third-party vendors to ensure alignment with employee and business mobility processes and requirements.

Qualifications You Must Have

• HS Diploma or Associates degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience.
• Prior experience in HRIS systems, Excel, and Microsoft Office applications.
• Minimum 4 years of Global Mobility experience.

Qualifications We Prefer

• Domestic and Non-Domestic Global Mobility process experience.
• Strong problem-solving abilities.
• High attention to detail.
• Strong business acumen.
• Exceptional customer service orientation.
• Clear and effective verbal and written communication skills.
• Results-driven with a bias for action.
• Experience supporting projects and operational enhancements.
• Familiarity with RTX projects, programs, and systems.

What We Offer

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Location:

This is a hybrid role, eligible candidates must reside within commuting distance of Farmington, CT, Richardson, TX, Tucson, AZ, Cedar Rapids, IA.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.