Business Analyst

Job Description Job Title : Business Analyst Location : 1300 Broadway, Suite 1100 Denver, Colorado80203 Note:Hybrid / Onsite every Tuesday at the Ralph Carr Judicial Complex, 1300 Broadway, Downtown Denver Job Description: We're seeking a mid-level ITS Business Analyst (5+ years experience) to support vendor-delivered technology projects and selected internal application initiatives. You will lead and coordinate requirements activities, serve as a liaison between business stakeholders, vendors, and IT teams, and help plan communication and training to ensure smooth adoption. The role also contributes to production support, triaging issues and clarifying bugs with development and vendor teams. Key Duties & Responsibilities Act as the primary BA on vendor-led projects, facilitating discovery sessions, workshops, and ongoing requirement clarifications. Convert business needs into clear, testable requirements (BRDs, User Stories, Use Cases, Acceptance Criteria). Partner with vendor PMs/solution architects to confirm scope, assumptions, dependencies, and change requests. Develop or contribute to communication plans (audiences, messages, channels, cadence) for releases and changes. Partner with business owners to create training plans (training assets, scheduling, train-the-trainer, job aids). Coordinate UAT planning, scripts, and feedback loops; track defects to closure. Gather and refine requirements for internal application enhancements and minor projects. Participate in production support: triage issues, reproduce defects, clarify expected behavior, and document bug reports with steps-to-reproduce, logs, and impact. Qualifications (Business Analyst) 5+ years as an IT/ITS Business Analyst or similar role (systems analyst, product analyst). About Us: Since 2000, Tri-Force Consulting Services ( has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies. Tri-Force Consulting Services, Inc.