ADMINISTRATIVE SUPPORT SPECIALIST II

Description The purpose of the class is to perform a variety of routine-to-moderately complex clerical work in the preparation and maintenance of department records, to perform a variety of clerical task as assigned, and to provide professional and courteous customer service at all times. The class is given a general outline of work to be performed and is free to develop work methods and sequences; work is reviewed periodically by supervisor. The purpose of the class is to perform a variety of routine-to-moderately complex clerical work in the preparation and maintenance of department records, to perform a variety of clerical task as assigned, and to provide professional and courteous customer service at all times. The class is given a general outline of work to be performed and is free to develop work methods and sequences; work is reviewed periodically by supervisor. Duties Applies knowledge of specific department policies and procedures, and utilizes a general understanding of other departments’ functions to perform the following duties; Prepares, processes, copies, indexes, files, transmits and/or maintains various Departmental documents. Ensures the security and confidentiality of files as appropriate. May collect fines, fees, and payments; and issues receipts. May maintain records prepare forms, verify information and resolve routine problems. May answer telephone and direct visitors to the appropriate location. May type letters, memos and other correspondents for the appropriate office or department. May be responsible for the hard copy or electronic filing system within the office in terms of categorizing classifying and organizing information and data. May be required to perform general computation such as addition, subtraction, multiplication, and division. May tabulate, post, and verify information as requested. Performs other related job duties as assigned. Qualifications Education and Experience: High school diploma or GED Requires at least two (2) years of related work experience. Special Qualifications Must be able to read cursive handwriting. An assessment test may be administered. Additional Requirements

WORK ENVIRONMENT

Work is performed in a safe and secure work environment that may periodically have unpredicted requirements or demands. Dorchester County has the right to revise this job description at any time. This description does not represent in any way a contract of employment. Position Type and Expected Hours of Work This is a full-time position; typical work hours and days are Monday through Friday, 8:30 a.m. to 5:00 p.m. Some flexibility in hours is allowed, but employees must be available during the "core" work hours of 9:00 a.m. – 4:00 p.m. and must work 40 hour each week to maintain full-time status. Employees must be available to work evenings, weekends and holidays during emergencies or as requested.

E.O.E.

Dorchester County does not discriminate based on race, color, national origin, gender, religion, age, disability or military service in employment or the provision of services. For more information on Dorchester County Government please view the information below: Benefits For County Employees County Employees may be eligible for a variety of State benefits associated with their employment. From a comprehensive health and dental insurance program, to generous annual and sick leave policies, to a solid and secure retirement system. Healthcare Benefits (Full-time employees) Dorchester County is a part of the State Benefits Program. The State program offers its employees a comprehensive health and dental program, along with a wide array of supplemental insurance programs. South Carolina has long been committed to providing its employees the best possible insurance benefits at the greatest possible value. We've maintained that commitment, too, even in the face of healthcare costs that continue to soar. You may refer to the link for more information. Retirement Benefits In addition to our health and dental insurance programs, all county employees are a part of the South Carolina Retirement System. These programs are designed to help provide county employees secure retirement alternatives that will best meet their needs. You may refer to the link for more information. Workplace Benefits In addition, county employees may be eligible for other benefits, such as holidays, annual leave, and sick leave. Note: The above benefits are available to most county employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some, or none of these benefits based on the benefits associated with each position. For these positions, please contact the hiring agency to determine what benefits may be available for the particular position. 01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers or copy and paste the same answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification. I understand and will answer the following supplemental questions completely and thoroughly. Yes No 02 Do you have a high school diploma or GED? Yes No 03 Do you have at least wo (2) years of related work experience? Experience must be clearly indicated on application. YES NO 04 How do you rate your computer skills? 1 being low, 10 being excellent.

05 Do you have a state valid driver's license? Yes No 06 In order to be qualified for this position, you must be detail oriented and able to multi-task. Do you feel that you meet these qualifications? Yes No 07 You must be able to deal with difficult customers in a professional manner. Do you feel that you possess these traits? Yes No 08 Are you proficient in EXCEL? Yes No 09 Are you able to read cursive? A test may be administered. Yes No 10 Describe your customer service experience as it pertains to difficult customers. How did you turn the customer’s experience into a success. 11 Please provide an explanation for any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment, if so, indicate timeframe of unemployment under work history. Required Question #J-18808-Ljbffr City of Santa Fe Springs