Supplier Performance Manager

JOB TITLE: SUPPLIER PERFORMANCE MANAGER

LOCATION: REMOTE

____________________________________________________________________________________________________ Who We Are At E&I Cooperative Services, we are transforming how universities and schools buy the goods and services they need to operate and thrive. By leveraging the power of cooperative purchasing, we help our 6,000+ member educational institutions save time, contain costs, and redirect critical resources to their core mission of education and research. With over 90 years of experience and a trusted brand, we now operate like a high-growth startup—launching innovative technology, data, and service solutions to meet the evolving needs of the education sector. The Supplier Performance Manager (SPM) plays a critical role in ensuring our contracted suppliers consistently deliver value to our members. By monitoring supplier performance, managing scorecards, and serving as a key escalation point, this role helps strengthen supplier partnerships and ensures our members receive high-quality, reliable outcomes that support their institutional goals. Are you energized by the opportunity to analyze supplier performance, provide data driven reporting, and collaborate cross functionally to drive meaningful change in higher education procurement? If so, we would love for you to join our growing team. What Makes E&I Unique Mission-Driven Impact: At E&I, your work directly supports the success of educational institutions nationwide, from universities to K-12 schools. Growth Culture: We are passionate about the power of culture to create conditions for excellence. We believe in the power of linking arms and lifting each other up in pursuit of common objectives. And we invest heavily in the personal and professional development of every single member of our team. The Best of All Worlds: We’re ninety years old - but act like a startup. We’re a non-profit cooperative - with a high-growth enterprise mindset. We work hard – and play hard. We love success - but reward failure that comes from bold ideas and big swings. We combine tradition with innovation, passion with purpose, and ambition with heart. What You Will Do The Supplier Performance Manager (SPM) is responsible for executing E&I’s supplier performance strategy within assigned categories. This role monitors supplier performance within assigned categories and provides reporting on the performance. The SPM will be the final internal escalation point for supplier performance issues that are not able to be resolved in other units and will collaborate with Sourcing and Growth and Engagement teams (GET) to drive resolution. This role actively participates in our Deliberately Developmental Organizational (DDO) Culture, with the willingness to be open-minded, identify, and make improvement on your growth edges. Support your colleagues’ development by providing feedback, utilizing development tools and practices as a team sport to further the growth, development and ultimately enhance innovation in our organization. This is accomplished through the cultivation and embodiment of our Core Values: Relentless Learning, Candor with Care, Proud Owners, Better Together and Member Obsessed. How You Will Do It Maintain annual supplier scorecards to assess contract health and supplier performance. Prepare and deliver presentations for suppliers, internal stakeholder and others, outlining strategic insights and methods to enhance the supplier performance for increasing overall scorecard results. Manage corrective action plans and support renewal/amendment processes. Contract Compliance & Optimization (20%) Ensure suppliers meet overall contractual obligations. Support Sourcing managers in RFx development, negotiation, and contract execution. Maintain documentation and performance reports. Cross-Functional Collaboration (30%) Partner with Category Management, GET, and Legal to resolve supplier issues and report supplier performance. Participate in Sourcing team initiatives. Education Bachelor’s degree in Supply Chain, Business Administration, or related field. Qualifications 3+ years in supplier management, sourcing, or contract administration. Strong analytical skills and experience with supplier performance, scorecards and segmentation models. Proficiency in Microsoft Office suite, specifically Excel and PowerPoint and knowledge of general sourcing software such as Jaggaer, Ariba, Coupa, etc. and helpful to have experience with Salesforce. Excellent communication and relationship-building abilities. Familiarity with cooperative sourcing and public sector procurement preferred and strong commercial experience required. Travel Requirements National Travel to company sponsored events (25%) Call To Action If you’re ready to bring your skills or values to a mission that matters and create meaningful impact together, we’d love to hear from you. Use the "Apply Now" button on our careers page and submit your resume and a cover letter specifying your salary expectations. All submissions will be handled with the highest level of confidentiality. E&I is an equal opportunity employer and is committed to providing equal opportunities for employment and advancement without regard to an individual’s race, color, religion, national origin, age, sex, sexual orientation, marital status, or any characteristic protected by local, state, or federal law. #J-18808-Ljbffr E&I Cooperative Service, Inc.