Temporary Customer Service Representative
Spring Industries
Job Summary
We are seeking a temporary Customer Service Representative to join our team and cover Maternity Leave. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, organized and is able to remain calm under pressure.
MUST APPLY IN PERSON 1899 PALMA DR. VENTURA, CA 93003 805-644-7165 8AM-4:30 PM
Responsibilities
Receive a high volume of emails
Identify the reason for the customer’s call, collect relevant information, and provide solutions
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Qualifications
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Highly organized with the ability to prioritize projects and manage time effectively
Vacancy posted 4 days ago
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