Associate Customer Service Rep

TekWissen LLC

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in analytical testing, deliver a comprehensive portfolio of complete solutions - systems, software, consumables, and on-site and online services - with one overarching purpose: to help make the world healthier, cleaner, and more sustainable.

Job Title: Associate Customer Service Rep

Duration: 3 Months

Location: Springfield, IL, 62704

Job Type: Temporary Assignment

Work Type: Onsite

Job Description:

Answer Phone Calls and direct to appropriate person.
Develop quotes for Aftermarket requests
Enter orders into SAP when PO received
Interface with shipping/warehouse to get urgent orders processed.
Assign Planned Maintenance work orders from ServiceMax queue to appropriate Field Service Engineer
Process good receipts when parts/instruments arrive
Assist other personnel with other duties when demand peaks
Data Entry experience.

Educational requirement:

High school diploma with 2 years of experience in data entry and customer service. or Associate degree with minimum data entry and customer service experience.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Apply

Vacancy posted 2 days ago

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