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Director of Rooms: Lead Guest Experience & Operations

Aimbridge Hospitality, LLC

The Charles Hotel in Harvard Square is seeking a Director of Rooms to oversee the entire Rooms Division, including Front Office, Concierge, Guest Recognition, PBX, Housekeeping, Valet Laundry, and Valet Parking. You will ensure smooth stays, maximize revenue, and uphold the highest service standards in Cambridge. This full-time leadership role requires a proven track record, exceptional communication skills, and a passion for hospitality. #J-18808-Ljbffr Aimbridge Hospitality, LLC

Vacancy posted 1 day ago
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