Director of Rooms: Lead Guest Experience & Operations
Aimbridge Hospitality, LLC
The Charles Hotel in Harvard Square is seeking a Director of Rooms to oversee the entire Rooms Division, including Front Office, Concierge, Guest Recognition, PBX, Housekeeping, Valet Laundry, and Valet Parking. You will ensure smooth stays, maximize revenue, and uphold the highest service standards in Cambridge. This full-time leadership role requires a proven track record, exceptional communication skills, and a passion for hospitality. #J-18808-Ljbffr Aimbridge Hospitality, LLC
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Director of Rooms: Lead Guest Experience & Operations in Cambridge, MA vacancy
- ...seeking a Front Office Supervisor in Cambridge, MA to lead the front desk, guest services, and lobby experience. You will mentor staff, resolve guest issues, and... .... The role requires overseeing daily front office operations, balancing accounts, and promoting HHM standards...Operations
- Edge of Elsewhere in Somerville, MA invites a Shift Lead to run the floor, guide a team of Guest Experience Associates, and act as Manager-on-Duty in the... ...You will open, close, and adjust staffing to keep operations moving and the guest experience engaging. The role...OperationsShift work
- ...Manager in Brookline, Massachusetts to oversee salon operations and lead the team to provide exceptional hair care... ...candidate will have a current cosmetology license and experience managing a salon. This role focuses on guest satisfaction, training staff, and ensuring...Operations
- ...seeking a Front Desk Agent to manage check-in/check-out, handle reservations, and ensure exceptional guest service. The role reports to the Front Office Manager/Operations Manager and offers a range of benefits. You will work in a dynamic hotel environment, assisting...OperationsShift work
- ...responsible for overseeing daily hotel operations while ensuring guest satisfaction and compliance with standards. Candidates should have experience in hospitality and a degree is... ...a difference in guest experiences and lead a passionate team towards excellence!...Operations
- ...Hotel Boston Cambridge in Cambridge, MA is seeking a Front Office Supervisor to lead the front desk, guest services, and lobby experiences, driving guest satisfaction and smooth daily operations. You will mentor team members, monitor systems, handle reservations and...Operations
- ...Cambridge North is seeking a dedicated Night Auditor to welcome guests and ensure smooth overnight operations. You will handle guest check-ins/outs, respond to inquiries, and coordinate with housekeeping to maintain room readiness throughout the night. You will be responsible...OperationsNight shift
- Wynn Las Vegas is seeking a Restaurant Manager for In Room Dining to oversee daily operations, manage a team, and ensure an exceptional guest experience. The role requires a detailed understanding of restaurant management, effective communication skills, and the ability...Operations
- ...Brookline, MA is seeking a passionate Sous Chef to lead the culinary team. You will oversee daily kitchen operations, ensure quality standards for each dish, and... ...candidate has 1-3 years of culinary management experience, excellent cooking skills, and experience mentoring...Operations
- ...Receptionist to run the front desk and lead the reception team with a calm,... ...coordinating schedules, and supporting daily operations in a fast-paced, spa-friendly... ...smooth front-office processes and a welcoming experience for every guest. #J-18808-Ljbffr WizeHire, IncOperations
- ...MA. You’ll oversee shifts, motivate the crew, and ensure exceptional guest experiences while working opposite the Restaurant Manager to maintain strong operations and service standards. You’ll lead by example, coach staff, and drive daily goals with a focus on a positive...OperationsShift work
- Encore Boston Harbor in Everett, MA seeks a Supervisor - Floor - Housekeeping to oversee daily housekeeping operations, ensuring guest rooms and assigned areas meet Encore standards. You will supervise team members, perform quality inspections, and support department goals...Operations
- ...locations in Dedham, MA. You will be responsible for the overall operation, including hiring, directing and developing associates to achieve financial targets and deliver exceptional guest experiences. You will lead the team, ensure quality, safety, and service standards,...Operations
- A leading retail company in Braintree is seeking an Assistant Store Manager to oversee guest services and support store operations. Responsibilities include maximizing sales, developing staff,... ...with prior retail or management experience, capable of handling physical demands...OperationsHourly pay
- The Langham Boston is seeking an experienced Front Office leader to oversee daily operations, ensuring a luxurious guest experience and seamless coordination among Front Desk, Langham Services, Bell and Door teams. The role requires guiding a multicultural staff and maintaining...Operations
- ...seeking an Assistant Store Manager to drive Guest Services and store performance. You will... ...expenses and shrinkage, and ensure profitable operations. The role requires at least 18 years old and prior retail or management experience; the job includes standing for long...Operations
- A popular dining establishment in Burlington seeks a Restaurant Manager to oversee daily operations and ensure exceptional guest experiences. Ideal candidates will have management experience in a high-volume restaurant and a passion for culinary excellence. The role offers...Operations
- A bakery franchise is seeking a Bakery Manager/Lead Operator to oversee daily operations, ensuring top quality cakes and an exceptional guest experience. Candidates should possess strong organizational and interpersonal skills, alongside knowledge of retail math and P&L...Operations
- ...with an immersive 12,000 square-foot experience in Soho, NYC, where hand-crafted,... ...Position Summary The Experience Lead is a hands-on, guest-facing floor leader who helps bring... ...Qualifications: Experience of operational management within a guest-facing operation...OperationsHourly payWork at officeShift work
- ...seeking an Assistant Front Desk Manager to oversee daily desk operations and ensure guests receive attentive, seamless service from arrival to departure. You will partner with the Front Office Manager, lead front desk staff, handle escalations with tact, and prepare reports...OperationsNight shiftWeekend work
- ...seeking a Food & Beverage Team Leader in Massachusetts to lead a fast-paced team and ensure guests receive an Easy, Inspiring, and Friendly experience. The role focuses on guest service, inventory, pricing, and operations across Food & Beverage areas. You will manage daily...Operations
- lululemon in Wellesley, MA, seeks a Seasonal Guest Experience Lead to drive an exceptional guest experience and educate guests on our products... ..., and monitor store metrics to motivate the team and ensure smooth operations during shifts. #J-18808-Ljbffr Lululemon AthleticaOperationsSeasonal workShift work
- Ulta Beauty is seeking an Experience Manager to lead a high-performing team across salon, boutiques and retail, driving guest experience, services and sales. You will coach a diverse... ..., set performance goals, and ensure operations align with Ulta Beauty standards. In...Operations
- ...Bakery & Café in Massachusetts is seeking a Café Manager who can lead with warmth, uphold brand standards, and mentor team members while delivering outstanding guest experiences. You will oversee daily operations, ensure product quality, and coach shifts to maintain...OperationsFlexible hoursShift work
- ...Assistant Front Desk Manager to lead daily Front Desk operations and deliver genuine, attentive service from guest arrival to departure.... ...while maintaining accurate room availability and revenue reports... ...role requires Marriott brand experience and familiarity with FSPMS,...OperationsNight shiftWeekend work
- ...Trampoline Park Franklin in Franklin, MA is seeking a Sales and Guest Experience Manager to lead community outreach, grow event bookings, and drive sales... ..., organize fundraiser nights, and oversee daily operations with a hands-on leadership style. This role suits a proactive...OperationsNight shift
- F1 Arcade USA is seeking a Hospitality Manager to lead the front‑of‑house and ensure an outstanding guest experience at our live venues. You will coach staff, maintain service standards, and drive a welcoming atmosphere that keeps guests returning for more. You will collaborate...
- ...Front Desk associate to join our team. You will be responsible for guest registration, making reservations, and providing guests with... ...a knack for customer service and previous service-related work experience, we’d like to meet you. The role requires working a 7-day...Part timeWork experience placementLocal areaNight shift
$25 per hour
A leading dining establishment in Cambridge, Massachusetts is seeking supervisors to lead daily service with passion and integrity... ...role involves verifying product standards, creating exceptional guest experiences, and promoting a positive work environment. Ideal candidates...- ...MA to support the Store Manager in delivering an exceptional guest experience and driving profitable top-line growth. You will help build... ...sales strategy, store presentation, inventory support, and safe operations in a fragrance-filled environment. #J-18808-Ljbffr Newell...OperationsPart time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director of Rooms: Lead Guest Experience & Operations. Be the first to apply!
Related searches
- senior operations technician Cambridge, MA
- administrative & business operations Cambridge, MA
- sales operations Cambridge, MA
- banking operations Cambridge, MA
- ad operations work from home Cambridge, MA
- vice president manufacturing operations Cambridge, MA
- operations research Cambridge, MA
- vice president of field operations Cambridge, MA
- loan operations Cambridge, MA
- operations chef Cambridge, MA

