Customer Team Leader (District Sales Manager), Vaccines - Eastern PA

Overview Our Sales team supports our customers by providing clinical information about products, educational information, clinical training programs and resources. The Customer Team Leader (CTL) plays a critical role in establishing our company's customer‑focused initiative. This field‑based sales management position covers the Eastern Pennsylvania district, with major centers in Philadelphia, Lancaster, Allentown, Norristown and Reading. The role may require up to 25% overnight travel per month, depending on the candidate's location within the district. The ideal location to reside is within the sales district. Responsibilities Lead and manage Customer Representatives in identifying customer needs. Coach representatives, oversee training and complete people‑management processes. Develop and resource the customer team to address customer needs. Preferred Behaviors and Attitudes Strong leadership skills with experience leading teams through change and new challenges by applying situational coaching skills and using emotional intelligence. Self‑starter who is comfortable working in and leading a team through ambiguity and who can see ‘what can be’ for this new organization. Communicate with courage and candor as the organization evolves its engagement model for this customer segment. Customer‑centric mindset and the skills needed to listen to customers and understand their objectives and overall relationship with the broader organization. Lead by example by modeling flexibility, candor, and a willingness to respond during times of change while maintaining a positive attitude. Demonstrated account planning and management skills and strong collaboration with extended teams toward common goals. Qualifications BA/BS degree with 6‑8 years of sales experience or a high‑school diploma with 10+ years of equivalent experience, with at least 4 years in pharmaceutical, biotech, or healthcare industries preferred. Equivalent professional sales experience, work experience in the healthcare/scientific field (including pharmaceutical, biotech, or medical devices), professional marketing experience, or military experience. Valid driver’s license. Ability to travel the amount of time the role requires. Minimum 3 years of experience working with key thought leaders or high‑influence customers in large group practices, hospitals, or managed care organizations. Minimum 2 years of experience working in Marketing, Managed Care, or Sales support areas within the pharmaceutical industry. Experience selling in the pharmaceutical, biotech, and medical device industries. Previous field sales management experience. Capacity to establish relationships and networks within a customer organization. Vaccines experience (required). Required Skills Account Planning, Adaptability, Analytical Problem Solving, Client‑Centric, Coaching, Customer Management, Customer Relationship Management (CRM), Decision Making, Healthcare Sales, Leadership, Lead Generation, Managed Care, Market Analysis, Marketing, Medical Care, Medical Devices, People Leadership, People Management, Pharmaceutical Sales, Product Knowledge, Relationship Building, Resource Allocation, Sales Forecasting, Sales Performance Coaching. Benefits Salary range: $173,200.00 – $272,600.00. Successful candidates will be eligible for an annual bonus and long‑term incentive if applicable. The company offers a comprehensive package of benefits including medical, dental, vision, and other insurance benefits for employee and family, retirement benefits with a 401(k) plan, paid holidays, vacation, and compassionate and sick days. Equal Employment Opportunity We are an Equal Employment Opportunity Employer. We provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit EEOC Know Your Rights EEOC and GINA Supplement. #J-18808-Ljbffr MSD Malaysia