SAP FICO Support Analyst

SAP FICO Support Professional

Collinwood is assisting our client, a growing construction and professional services organization, in their efforts to hire an experienced SAP FICO Support professional who also has some exposure/experience with SAP Project Systems. Our client is modernizing its business operations through the implementation of SAP S/4HANA, SuccessFactors, Employee Central Payroll, advanced analytics, and related enterprise technologies. The program establishes standardized business processes, improved reporting capabilities, and a sustainable operating model supported by the SAP Center of Excellence (COE), which is responsible for ongoing governance, support, and continuous improvement of enterprise systems and business processes.

What you will be doing:

The Finance Center of Excellence (COE) Analyst supports the ongoing operation, governance, and continuous improvement of Finance business processes within SAP S/4HANA. This role partners with Finance, Operations, IT, and business stakeholders to support financial operations, resolve system issues, coordinate testing activities, maintain business process documentation, and drive adoption of standard SAP functionality. The position serves as a key member of the SAP COE and is responsible for supporting enterprise finance processes, data quality, reporting, governance, and user enablement activities following the implementation. The role acts as a liaison between business users, IT, and support partners to ensure stable, efficient, and compliant operations. This is a hands-on position that includes troubleshooting, configuration, gathering business requirements, etc.

You will also:

Support day-to-day operations and continuous improvement activities for:

• General Ledger
• Accounts Payable
• Accounts Receivable
• Banking & Treasury
• Asset Accounting
• Project Systems (financial only)

Finance Business Process Support:

• Provide functional support for SAP Finance and Project Systems business processes.
• Analyze, troubleshoot, and coordinate resolution of production issues.
• Support month-end, quarter-end, and year-end processing activities.
• Assist business users with transaction processing and system functionality.
• Monitor and escalate recurring issues, process gaps, and system defects.
• Collaborate with Finance, IT, and support partners to identify root causes and corrective actions

SAP Application Support:

• Serve as a functional resource for SAP Finance and Project Systems processes.
• Support incident, problem, and change management activities.
• Participate in enhancement design reviews and solution validation.
• Coordinate testing for system changes, defect corrections, and enhancements.
• Assist with release management and deployment activities.
• Validate business requirements and ensure solutions align with approved business processes.

Project Systems Support:

• Support project master data governance and validation activities.
• Assist with WBS structure validation and project financial data maintenance.
• Support project reporting and financial reconciliation activities.
• Coordinate issue resolution between Finance, Project Systems, and IT teams.
• Participate in testing and deployment of Project Systems enhancements and fixes.
• Support data quality and process compliance related to project financial structures.

Reporting and Analytics:

• Support development and maintenance of Finance reports and dashboards.
• Assist users with financial reporting requirements and data analysis.
• Validate financial data accuracy and identify discrepancies.
• Support reconciliation activities across financial systems.
• Monitor key financial metrics and support audit requests.
• Assist in the development of management and operational reporting solutions.

Governance and Documentation:

• Maintain business process documentation, procedures, and work instructions.
• Support Finance COE governance standards and change control processes.
• Participate in User Acceptance Testing (UAT), regression testing, and defect validation.
• Assist with process assessments and continuous improvement initiatives.
• Ensure documentation remains accurate and current following system changes.
• Support audit and compliance activities as required.

Training and Knowledge Management:

• Provide user support and process guidance.
• Develop and maintain training materials and job aids.
• Assist with onboarding of new Finance and Project Systems users.
• Support knowledge transfer activities across functional teams.
• Promote adoption of SAP standard processes and best practices.

What we need from you:

• 3 to 5 years of experience in Accounting, Finance, Financial Systems, ERP Support, or related business operations.
• Experience supporting business processes within ERP applications.
• Experience supporting SAP S/4HANA Finance functionality.
• Experience supporting SAP Project Systems
• Experience participating in system implementations, upgrades, testing, or post-production support activities.
• Experience with business process documentation and user support activities.
• Bachelor's Degree in Accounting, Finance, Business Administration, Information Systems, or related field.

Preferred Qualifications:

• Experience with financial reporting and reconciliation processes.
• Familiarity with Power BI and business reporting tools.
• Advanced Microsoft Excel skills.
• Experience working in a Center of Excellence (COE), support organization, or continuous improvement environment.
• Construction, engineering, or project-based business experience preferred.

Functional Knowledge:

• General Ledger Accounting
• Accounts Payable
• Accounts Receivable
• Asset Accounting
• Banking and Treasury Operations
• Project Systems Fundamentals
• Financial Reporting
• Financial Controls
• Master Data Governance

Skills:

• Problem-solving and analytical thinking
• Business process analysis
• Data validation and reconciliation
• Testing and defect management
• Written and verbal communication
• Stakeholder management
• Documentation development
• Continuous improvement mindset
• Time and priority management

Collinwood Technology Partners