Assistant Critical Operations Manager

THE COMPANY:

Stack Infrastructure (STACK) provides digital infrastructure to scale the world’s most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, and cloud data centers. Each of our national facilities meets or exceeds the highest industry standards in all operational categories of availability, security, connectivity, and physical resilience. STACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. Data runs on STACK.

THE POSITION:

Assistant Critical Operations Manager (ACOM) – support a local data center campus. As a leader in STACK’s Critical Operations team, the ACOM must possess an expert level of knowledge and will be responsible for assisting the Critical Operations Manager in maintaining the mechanical, electrical, fire life safety, base building, and other internal data center systems. The ACOM will also focus on implementing programs related to Safety, Team, Availability, Communication, and Knowledge. The Assistant Critical Operations Manager reports to the Critical Operations Manager. The ACOM will assist in developing and maintaining CAPEX and OPEX budgets, and manage project execution including scope development, proposal acquisition, purchase requisitions, and invoice routing. Lead and implement a standardized culture of always working safely across all STACK data centers. Datacenter subject matter expert for electrical, mechanical, fire life safety, and other data center systems. Operate, monitor, maintain, and respond to abnormal conditions within the facility. Implement site‑level efficiency projects and maintain overall site design PUE. Ensure STACK preventative and predictive maintenance program is executed. Train and mentor junior staff. Manage vendor relationships and service contracts. Assist in managing vendor procurement and billing process. Site budgeting and forecasting for CapEx and OpEx. Create highly detailed technical procedures for maintenance events, emergency situations, standard site evolutions, etc. Expert technical review of procedures. Expert technical review of company standards and policies. Manage site audits both internal and external. Adhere to compliance standards. Manage systems to avoid unplanned, customer‑impacting outages. Manage the data floor and back‑of‑house mechanical loading capacity, ensuring the cooling system operates at highest efficiency. Navigate and utilize CMS, EPMS, and BMS systems. Provide day‑to‑day exceptional customer service and support. On‑call availability may be required to respond to emergency situations. Take on other duties as required by STACK.

PLEASE NOTE:

Work hours may vary based on business needs. Job duties, roles, and responsibilities are subject to change over time.

DETAILS:

Location: Santa Teresa, NM Benefits: Healthcare, Dental Care, Vision Insurance, Life Insurance, Paid Time Off, Paid Leave Programs Travel: None or Must be eligible to work in the United States Must pass comprehensive background and drug screening

MUST HAVE QUALIFICATIONS:

High school diploma or equivalent 2‑3 years’ experience in a data center or related mission‑critical operations role Knowledge of data center (hyperscale, enterprise, and colocation) and telecommunications industries Experience with Microsoft Office applications and other database housing software 1‑2 years’ experience administering and managing facility preventative maintenance programs 1‑2 years’ experience in vendor and project management Ability to handle multiple tasks and work well in stressful situations Working understanding of electrical and mechanical systems in a data center, including UPS, Transformers, PDUs, RPPs, Chillers, CRAH, CRAC, STS, ATS, and Pre‑action systems Working knowledge of NFPA70e, NFPA72, NFPA25, and related compliance and building codes for fire life safety Experience in data center trending and analysis, and ability to quickly learn PC‑based site monitoring systems Requirements for physical activities: stand, walk, sit, use hands to handle, reach or feel objects, climb stairs, balance, stoop or kneel, talk, see at close range, and hear for extended periods of time Must be able to lift and/or move up to 25 pounds Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on‑call support Must be comfortable working in a high‑stress, fast‑paced environment with shifting priorities

COMPENSATION RANGE:

$60.00 - $62.50

THIS MIGHT BE RIGHT FOR YOU IF:

You are a strong communicator, persuasive and clear, blending analytics with experience in decision‑making. You do not get flustered easily and can juggle multiple priorities while balancing urgent requests with shifting timelines and deliverables. You are a team builder, taking time to understand and develop the strengths of your resources while formulating long‑term plans for growth and success. You are naturally curious and driven toward continual improvement, reviewing and analyzing campaigns for future learning.

WHY STACK?

We offer a competitive compensation package with strong benefits, including medical, dental, and vision insurance, a 401K program, flexible spending accounts, and a cell phone subsidy. We foster a culture of appreciation, including peer‑to‑peer recognition and rewards programs. Fun is part of our DNA, with events, game nights, happy hours, and barbecues. We’re growing – this is a great time to join and make an impact! STACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Note to external agencies: We are not accepting blind submissions or resumes/cvs from recruitment agencies. Any candidates sent to STACK Infrastructure, Inc. will not be accepted or considered as a submission without a signed agreement in place. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of STACK Infrastructure, Inc. #J-18808-Ljbffr Dormont Manufacturing Co