Business Operations Specialist

Process Engineer (ERP & Business Process Transformation)

We are seeking a Process Engineer to support large-scale business transformation and ERP initiatives across Sales, Service, Finance, Supply Chain, and Commerce functions. This role will serve as a key liaison between business stakeholders and product teams, helping translate business needs into system requirements, validate processes, and support successful solution delivery.

The ideal candidate will have experience with business process modeling, ERP platforms such as Microsoft Dynamics 365, stakeholder facilitation, and requirements gathering. This position plays a critical role in improving process efficiency, strengthening product readiness, and ensuring alignment between business operations and technology solutions.

Key Responsibilities

• Own and maintain end-to-end business processes within an established Business Process Catalog (BPC).
• Define and document detailed business processes across multiple levels of process architecture.
• Facilitate discovery workshops and stakeholder sessions to gather business requirements.
• Translate business needs into clear, actionable functional and system requirements.
• Partner with Product, Engineering, Architecture, and Deployment teams to evaluate solution fit and identify process gaps.
• Validate proposed solutions and process improvements with business stakeholders.
• Develop and maintain process documentation, operational playbooks, process maps, and repository content.
• Support user education through solution demonstrations and business process walkthroughs.
• Drive business process analysis, optimization, and continuous improvement efforts.
• Collaborate with cross-functional teams to improve backlog readiness and requirements quality.
• Ensure stakeholder alignment throughout the design, validation, and implementation lifecycle.
• Maintain Functional Design Documents (FDDs) and obtain stakeholder approvals as required.

Required Qualifications

• Bachelor's degree in Finance, Accounting, Business, Supply Chain, Information Systems, or a related field.
• 2-4 years of experience in process engineering, business analysis, ERP implementation, or a related role.
• Experience supporting business transformation or enterprise system initiatives.
• Experience working with global stakeholders and customers.

Required Technical Skills

• Experience with Microsoft Dynamics 365 or a similar ERP platform.
• Business process modeling and process improvement experience.
• Experience with process documentation and repository management tools such as Mavim or similar platforms.
• Requirements gathering, documentation, and validation experience.
• Functional Design Document (FDD) development and stakeholder sign-off management.
• Ability to create and maintain detailed business process flows.
• Experience conducting solution demonstrations and supporting user adoption activities.

Preferred Experience

• Experience supporting ERP transformation or digital modernization programs.
• Exposure to Finance, Supply Chain, Sales, Service, or Commerce business processes.
• Experience working directly with customers, dealers, partners, or external stakeholders.
• Knowledge of process governance and business process frameworks.

What We're Looking For

We're looking for a process-driven professional who enjoys working at the intersection of business operations and technology. The ideal candidate is skilled at facilitating discussions, documenting requirements, improving processes, and ensuring that business needs are effectively translated into scalable technology solutions.

Job Type & Location: This is a Contract position based out of Chicago, IL.

Pay and Benefits: The pay range for this position is $28.00 - $33.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Chicago,IL.

Application Deadline: This position is anticipated to close on Oct 9, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.