Hybrid Accessibility & Accommodations Specialist

Company:SHRMLocation:Alexandria, VALevel:SalaryCompensation:$70,000 to $82,000 per yearJob Family:Government AffairsIndustry:Human Resource ManagementThe Specialist, Accessibility & Accommodations Compliance, plays a key role in creating a, compliant, inclusive, and equitable environment for SHRM members and external audiences where all individuals can engage and participate without barriers at SHRM in-person and virtual events. This position serves as the primary point of contact for accessibility and accommodation requests, ensuring timely and effective solutions while providing excellent customer service. The role tracks and audits requests to ensure compliance and continuous improvement. Work Environment Hybrid Position (3 Days In-Office, 2 Days Remote): This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00AM – 9:00AM and concluding between 5:00PM – 6:00PM. Travel: 20 – 30% Responsibilities Respond to, track, monitor and audit accommodation requests to ensure compliance, identify trends and improve processes. Address accessibility concerns and inquiries, providing excellent customer service and resolving issues efficiently. Ensure all accessibility and accommodation requirements are compliant with federal contract obligations, serve as the primary point of contact to verify requirements are met, and provide appropriate documentation as needed. Maintain continuous, up-to-date knowledge of accessibility regulations and best practices. Coordinate accessibility measures for all external events virtual and in-person (e.g., conferences, webinars, seminars). Ensure all venues, materials, and activities meet or exceed accessibility standards. Collaborate with vendors and contractors to embed accessibility into all aspects of on-site event planning and execution. Manage the A&A Help Desk staff at applicable events responding to inquiries and fulfilling accommodation requests (ASL interpreters, CART, dietary requests, gender neutral restrooms, complimentary companion passes for unique situations, lactation rooms, wellness rooms, early entry for key sessions, accessible seating, etc.). Ensure delivery of webcasts and other virtual events meet accessibility and accommodations standards. Conduct pre-event accessibility audits and post-event assessments to identify and address gaps or opportunities for improvement. Maintain accurate records and reports to assess the effectiveness of accommodation and support data-driven decision-making. Stay informed on the latest accessibility regulations, trends, and technologies. The hiring range for this position is $70,000 to $82,000 per year. This range is an estimate and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives. Legal Disclaimer: SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran). #J-18808-Ljbffr Society for Human Resource Management