Office Administrator

Office Administrator Chesapeake, VA

A well-established HVAC and plumbing service company is seeking a detail-oriented Office Administrator to support daily operations and scheduling. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating moving parts, and takes pride in keeping the office organized and efficient.

The Office Administrator keeps the office running smoothly and ensures customers receive timely, professional service. Your organization, communication, and coordination skills directly contribute to the success of the operations team.

The following responsibilities are part of the role:

• File and manage permits with accuracy and attention to detail.
• Schedule and coordinate inspections with local jurisdictions.
• Provide exceptional customer service via phone and email.
• Schedule and dispatch service calls to field technicians.
• Coordinate technician schedules to ensure timely service delivery.
• Process and track time sheets and daily reports.
• Support general office operations and assist with other administrative tasks as needed.

The following qualifications are required:

• 13+ years of administrative or office coordination experience (preferably in service, trades, or construction industries).
• Excellent organizational and multitasking abilities.
• Strong customer service and communication skills.
• Proficiency with scheduling tools and Microsoft Office Suite.
• Dependable, proactive, and able to work both independently and as part of a team.
• Positive attitude and willingness to adapt in a dynamic work environment.

The perks of this position include:

• Full-time schedule with growth potential
• Supportive, team-oriented work environment
• Opportunity to grow within a stable and reputable company