Field Support Technician

A client of Innova Solutions is immediately hiring for a Field Support Technician

Position type: Full-time Contract
Duration: 6 months
Location: Hartford CT

As a Field Support Technician you will:

• Perform installation testing troubleshooting and maintenance of structured cabling systems including CAT3 CAT5 CAT5e CAT6 and fiber optic cabling.
• Install configure and support network infrastructure equipment including switches routers firewalls IP phones and wireless devices.
• Execute Move Add Change (MAC) requests hardware break-fix activities device replacements and network connectivity support.
• Install power and data cabling within network closets racks cabinets and data center environments.
• Perform cable patching switch port optimization carrier circuit testing backup testing and network closet clean-up activities.
• Diagnose and resolve cabling connectivity and network performance issues while ensuring compliance with service level agreements.
• Support Wi-Fi deployments wireless access points routers roof-mounted antennas and preventative maintenance activities.
• Coordinate with project managers customer teams and operations personnel to deliver projects and field service requests efficiently.
• Maintain accurate work order documentation inventory records service reports and customer communications.
• Participate in on-call rotations and provide emergency support to meet customer operational requirements.

The ideal candidate will have:

• 5 years of experience in data communications network infrastructure or structured cabling environments.
• Valid drivers license and reliable vehicle with the ability to carry a 6-foot ladder
• Experienced in copper and fiber cabling installation termination testing troubleshooting and basic Cisco LAN/WAN networking support.

Preferred Skills & Qualifications

• Experience working in communications closets data centers and enterprise network environments.
  

Qualified candidates should APPLY NOW for immediate consideration!

This position is only open to applicants who can be engaged on a W-2 basis. 1099 contractors and Corp-to-Corp arrangements will not be considered for this position.

Please hit APPLY to provide the required information and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you we do offer a referral bonus program for referrals that we successfully place with our clients subject to program guidelines.

REFERRAL PROGRAM:
This position qualifies for a Referral Bonus amount of $250-$1000 dollars. Click here to learn more Referral Program . Please email your referral details along with their resume to

Rudra Naithani
(1)

PAY RANGE AND BENEFITS:
Pay Range*: $25 - $28 per hour
*Pay range offered to a successful candidate will be based on several factors including the candidates education work experience work location specific job duties certifications etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage Dental/vision insurance 401(k) Health saving account (HSA) and Flexible spending account (FSA) Life Insurance Pet Insurance Short term and Long term Disability Accident & Critical illness coverage Pre-paid legal & ID theft protection Sick time and other types of paid leaves (as required by law) Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta Georgia Innova Solutions employs approximately 50000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America Asia and Europe we deliver strategic technology and business transformation solutions to our clients enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of Americas Best Employers for New Grads by Forbes (2024)
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List 2024-2025)
• One of the Largest IT Staffing Firms in the US Ranked #3 by Staffing Industry Analysts (SIA 2024)
• One of the Largest Staffing Firms in the US Ranked #13 by Staffing Industry Analysts (SIA 2024; includes Innova Solutions Volt & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC 2024)
• AWS Advanced Tier Services Partner with 100 certifications

Website : Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race color religion or belief national origin citizenship social or ethnic origin sex age physical or mental disability veteran status marital status domestic partner status sexual orientation or any other status protected by the statutes rules and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status immigration status or national origin in accordance with 8 U.S.C. 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance the Los Angeles Fair Chance Initiative for Hiring Ordinance and other applicable laws.

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Required Experience:

IC