Chief Growth Officer

At Blue Cross and Blue Shield of Nebraska, we are a mission-driven organization dedicated to championing the health and well-being of our members and the communities we serve.Our team is the power behind that promise. And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there’s no greater time for forward-thinking professionals like you to join us in delivering on it! As a member of Team Blue, you’ll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community.The Chief Growth Officer is responsible for establishing and executing an enterprise growth strategy that aligns market competitiveness, financial performance, and operational readiness. This leader ensures the organization wins business because its value proposition is compelling and credible, not because of legacy position or short term concessions.The CGO partners closely with the CEO, CFO, and Executive Leadership Team to bring market backed insight into growth, pricing, product investment, and deal decisions, while building organizational confidence and consistency in how the company competes.Candidates applying to this position must live within driving distance of the Omaha, Nebraska metro. This position will require 4+ days per week in the office.Enterprise Growth LeadershipThe Chief Growth Officer is accountable for setting and sustaining an enterprise‑wide growth strategy that aligns market competitiveness, financial performance, operational readiness, and long‑term brand credibility. This leader approaches growth through a portfolio lens, balancing momentum across lines of business while avoiding overconcentration or value eroding decisions. Sound judgment about where the organization should compete, and where it should not, is a core expectation of the role.Set and lead an enterprise-wide growth strategy aligned with revenue, membership, margin, and brand objectivesDrive growth across all major lines of business with a focus on portfolio balance rather than isolated winsApply disciplined judgment to opportunity selection, including declining business that is financially or operationally misalignedTranslate external market dynamics into clear internal growth priorities and guidanceStrategic Market and External EngagementThe Chief Growth Officer serves as a visible and credible senior executive presence in the market, strengthening the organization’s relationships with brokers, consultants, employer customers, and community stakeholders. This role requires personal engagement with the most strategic relationships while ensuring broader market coverage is effective, consistent, and aligned with enterprise expectations.Serve as a senior executive representative with priority broker and consultant partnersBuild and sustain executive level relationships with key employer customersPersonally engage in a targeted set of strategically important customer and broker relationshipsRepresent the organization in the Nebraska business and civic community as an enterprise leaderSales Strategy OversightThe Chief Growth Officer provides executive leadership over sales strategy and outcomes while delegating day‑to‑day sales management to capable leaders. This role is accountable for results and for ensuring sales activity reflects enterprise pricing philosophy, financial discipline, and long‑term market credibility, particularly in complex or high value situations.Establish enterprise sales strategy and performance expectations across market segmentsProvide executive involvement in complex, high value, or strategically sensitive opportunitiesPartner with Finance and Underwriting on deal evaluation, pricing decisions, and formal deal governanceEnsure sales execution aligns with enterprise growth priorities and risk toleranceProduct, Pricing, and Go to Market StrategyThe Chief Growth Officer plays a central leadership role in shaping the company’s product portfolio, pricing philosophy, and go to market approach. This leader brings clear market and customer insight into decisions related to product investment, repositioning, and exit, ensuring offerings are competitive, executable, and economically sound.Contribute to enterprise product portfolio and pricing strategyBring market backed insight into decisions regarding product investment, redesign, or exitPartner closely with Product, Marketing, Finance, and Operations to align strategy and executionEnsure go to market strategies reflect real customer demand and competitive alternativesStrategic Account Management and RetentionThe Chief Growth Officer is responsible for elevating the organization’s approach to account management, particularly for its most important employer relationships. This includes establishing enterprise standards for segmentation, coverage, and escalation, and ensuring senior leaders are equipped to engage customers as long term strategic partners.Lead the development of an enterprise-wide account management and retention strategyEstablish standards for account segmentation, coverage models, and escalation pathsElevate executive level engagement with top employer accountsCoach senior leaders to shift account management from transactional service to strategic partnershipEnterprise LeadershipAs a member of the Executive Leadership Team, the Chief Growth Officer brings enterprise judgment, composure, and a long‑term perspective to leadership discussions and decisions, while maintaining strong external focus and bias toward action. This role acts as a trusted advisor to the CEO and peers, helping shape growth strategy, market positioning, and organizational confidence. Success in this role requires a customer‑centric mindset, a drive for results, and the ability to move with urgency in competitive markets.Serve as a strategic advisor to the CEO and Executive Leadership Team on growth and market dynamicsBring enterprise level judgment and long-term perspective to executive decision makingModel leadership behaviors aligned with organizational values and accountability expectationsTo be considered for this position, you must have:Bachelor’s degree is preferred in business administration or other related degree and 12+ years’ experience overseeing an operations function at a similar type company.The ability to drive results, not only for operational areas but for the entire company as part of the Executive Leadership Team (ELT).The ability to work well in a team environment and be capable of building and maintaining positive relationships with other staff, departments, and customers.Should possess strategic thinking skills, superior problem-solving abilities, planning, and organizational skills.Ability to prioritize work schedule and meet deadlines and effectively delegate responsibilities and work assignments.Effective communication skills (both verbal and written).An equivalent combination of education and experience may be substituted for this requirement.The ability to meet or exceed the attendance and timeliness requirements of their departments.The ability to work well in a team environment and be capable of building and maintaining positive relationships with other staff, departments, and customers.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.The strongest candidates for this position will also possess:Experience and/or certification with process improvement methodologies are a plus.Strong understanding and experience of operations in an Agile environment are desired.Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers.We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members. #J-18808-Ljbffr