Member Experience & Feedback Specialist
UFCU Financial Services, LLC
UFCU Financial Services, LLC is seeking a Member Communication Specialist to manage member feedback from Medallia surveys and respond via email and other channels. You will coordinate follow-up with internal teams and identify trends to improve the member experience. The role partners with Retail, Marketing, Contact Center, and Operations to ensure issues are resolved within service levels and to enhance member communications across UFCU products and services. #J-18808-Ljbffr UFCU Financial Services, LLC
Vacancy posted 5 days ago
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