Network Lead

Network Engineer L3 India (Pune and Hyd) (24x7 Support Shift)

Network Engineer L3 India (Pune and Hyd) (24x7 support shift) with work from office. Primary skills: Networking concepts with NAC deployment experience, CCNA, CCNP. Experience: 7 to 10 years of total work experience. EtherChannel, HSRP/VRRP. Good experience on WAN, site to site and remote access connectivity, routing protocols (EIGRP, OSPF and BGP). Good experience on wireless controller based deployment, optimization and security standards (WPA3, 802.1X, RADIUS). Knowledge of load balancer, WAN optimizer and security devices is an additional advantage. Familiarity with ITIL framework concepts such as incident, change, and problem management. Ability to meet deadlines and work well under pressure. Flexibility for long working hours and readiness to work in 24x7 rotational shifts and weekends. Excellent interpersonal skills and effective communication at all levels. Ability to work alone as an individual contributor and as a participant in a team environment. Good experience on LAN, implementation of high availability, advance switching (VLAN, STP).

Duties and Responsibilities:

• Responsible for configuration, maintenance, and troubleshooting of dynamic routing protocols: EIGRP, OSPF, IS IS and BGP
• Responsible in creating a wide range of technical documentation (HLD, LLD, transitions phases, migration test plans, migration checklists, risks and impact analysis, LAN standards)
• Schedule and perform changes (standard/normal/emergency) to apply break fix and enhance network monitoring network devices through monitoring tools and taking necessary action on reported alerts
• Follow up with vendors to track and troubleshoot an issue and escalate with team for quick resolution
• Actively participating in P1 and P2 calls and troubleshooting issues and provides updates
• Acknowledge tickets in SNOW and working towards for their resolution by adhering SLAs
• Perform IOS upgrades (Firewall, Switches, Routers and NetScaler’s)
• Working with users/customers to resolve their issues and calling them if required for further troubleshooting
• Troubleshoot wireless and access point related issues
• Troubleshoot firewall and security related issues in coordination with Infosec Engineering Team
• Handle load balancer deeper issues (find out cause of the backend server flaps, cause of the application slowness)
• Certificate installation in NetScaler load balancer in timely manner and coordinating with Web Solutions Team to solve their queries
• Maintain and manage network devices inventory
• Coordinating with onshore network team to work and troubleshoot on major network issues
• Product knowledge: LAN: Cisco, Avaya, Extreme Nortel switches WAN: Cisco, Juniper, Riverbed Load Balancer and DDI: F5, NetScaler and Infoblox WLAN: Cisco, Aruba Firewalls Cisco: Fortinet, Juniper Cisco