Manager, Product Management - Servicing & Core Modernization

Manager, Product Management - Servicing & Core Modernization Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Role Reporting to Sr. Manager, this Manager-level PM will be the hands‑on lead driving the day‑to‑day execution of migrating to a modernized core platform. They will work at the platform level across Channels, Shared Services, and Servicing Strategy to translate architectural trade‑offs into actionable requirements. Responsibilities They will be responsible for: Bridging the gap between the Core program vision and the technical reality for our 5 platforms and 3 tenants. Managing the product backlog and scoping for specific workstreams to ensure we meet critical 'Day 1' and 'Day 2' milestones. Partnering with Tech Leads and Product Owners to resolve data gaps, finalize solutioning, and ensure operational readiness for our agents and customers. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management: Human Centered - Obsess about internal and external customer needs to reimagine and innovate product solutions. Business Focused - Delivers game‑changing outcomes by focusing on leverage and execution excellence. Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value. Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks. Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment. Basic Qualifications Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. OR Bachelor's degree in any field and at least 3 years of Product Management experience. Preferred Qualifications Experience translating business strategy and analysis into consumer facing digital products. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Salary and Benefits The minimum and maximum full‑time annual salaries for this role are listed below, by location. This salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $164,800 - $188,100 for Manager, Product Management New York, NY: $179,700 - $205,100 for Manager, Product Management Richmond, VA: $149,800 - $171,000 for Manager, Product Management Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. Equal Opportunity Employer Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. #J-18808-Ljbffr Capital One National Association