Program Assistant

Job Description

Job Description

The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability.

LOCATION: Dublin, GA

The Program Assistant assists with the coordination, administration, and daily operations of assigned programs within the Community Service Board of Middle Georgia (CSBMG). This role provides operational support, staff oversight, scheduling assistance, compliance monitoring, and administrative coordination to ensure quality service delivery aligned with CSBMG’s mission of providing innovative behavioral healthcare services throughout Middle Georgia.

Job Duties/Responsibilities:

• Provides administrative support for the department Director and Managers as needed
• Receives, sorts, analyzes, and summarizes material for the preparation of reports; maintains department records.
• Prepares, submits, and reconciles purchase orders, and other financial transactions
• Assists in the development and implementation of quality assurance/quality improvement measures for the department.
• Schedules team meetings
• Maintains client schedules in system, manages all rescheduling and cancellations, and makes new appointments as requested.
• Regular attendance and punctuality is a requirement of this position.
• Maintaining a professional and courteous manner and an ability to work harmoniously with other employees, clients and the general public.
• Attend staff meetings and take minutes
• Submits office supply orders for clinic
• Respond to emails and answer phone calls
• Maintain office calendars and send out appointment reminders
• Carry out administrative tasks as required to facilitate an efficient working environment
• Communicate and negotiate with clients, customers and supervisors
• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others’ ideas, thoughts, and opinions.
• Follow agency personnel and safety procedures.

Here are some of the things we require:

• High School Diploma/GED Equivalent
• Valid Georgia Driver’s License
• Effective verbal and written communication skills
• Strong interpersonal skills and the ability to work effectively with diverse communities
• Ability to work independently and in collaboration with others
• Experience with Microsoft 365 Office Products
• Ability to organize, prioritize and meet deadlines accordingly

Here’s what would put you over the top:

• Previous administrative or secretarial experience
• Previous experience in a healthcare setting

Benefits of Working with CSB of Middle GA:

As a member of our team, you will enjoy our total rewards package to help secure your financial future and preserve your health and well-being, including:

• Medical, Dental & Vision Plan Options!
• Generous Paid-Time Off Policy with Flexibility Companywide!
• 401(k) Plan with Company Match!
• Short- & Long-Term Disability Plans!
• Access to our Employee Assistance Program (EAP)!
• Paid Training Time!
• Opportunities for Career Growth & Advancement!
• Paid Lunch Breaks*
• & So Much More!

At this time, CSB of Middle Georgia will not sponsor a new applicant for employment authorization for this position.

*Please note that paid lunches are only for select positions that must assist individuals with eating needs at typical meal periods*

** Final pay rate will be dependent on a combination of qualifications such as experience and education. **