Deal Desk Analyst

Job Description

Job Description

Strength in Trust

OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.

The Challenge

As a Deal Desk Analyst, you support the execution of contract structuring and post-sales changes by following established policies, workflows, and best practices. The challenge is developing judgment and commercial acumen while accurately processing a high volume of requests and knowing when to escalate more complex or non-standard scenarios.

Your Mission

Deal & Contract Support (Execution-Focused)

• Assist in structuring and configuring deals under defined guidelines, templates, and approval frameworks.

• Support standard deal motions while escalating non-standard terms, pricing, or structures to senior analysts or managers.

Post-Sales & Order Management Support

• Process post-sales contractual changes (amendments, re-bills, restructures) for low-to-moderate complexity requests with oversight.

• Ensure documentation, approvals, and system updates are completed accurately and on time.

Cross-Functional Collaboration (Guided)

• Serve as a first point of operational support for Sales, Legal, Finance, and RevRec inquiries.

• Route complex questions appropriately and incorporate feedback to improve accuracy over time.

Systems & Data Integrity

• Enter, update, and validate opportunity, quote, and order data in Salesforce and related systems.

• Follow established controls to maintain data quality across the Quote-to-Bill lifecycle.

Learning & Continuous Improvement

• Build working knowledge of deal desk policies, pricing constructs, and SaaS commercial models.

• Identify recurring issues or inefficiencies and flag them to the team for review and improvement.

You Are

• A developing professional who thrives with clear direction, repeatable processes, and coaching

• Detail-oriented and reliable, with a strong focus on accuracy and compliance

• Comfortable asking questions, seeking feedback, and learning from mistakes

• Able to manage multiple tasks while meeting defined SLAs and quality standards

• Motivated to grow into increased deal complexity and ownership over time

Your Experience Includes

Required

• Bachelor's degree in Finance, Business Administration, Accounting, or a related field

• 2–4 years of experience in Deal Desk, Order Management, Sales Operations, or similar operational roles

Preferred / Nice to Have

• Exposure to SaaS, subscription-based business models, or B2B sales environments

• Familiarity with Salesforce and/or CPQ tools (training provided)

• Basic understanding of quote-to-cash or order management concepts

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range

$69,375—$104,062.50 USD

Where we Work

We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources

Check out the following to learn more about OneTrust and its people:

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview . You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to View email address on ziprecruiter.com.

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.